Results driven customer relationships. Timely and accurate project estimates, adding a new revenue dimension to expand company product selection. Educating new associates in estimate software to add to timely bids to contractors/project managers. Building loyalty and rapport with customers to ensure long term relationships and build further business opportunities for them and my company.
Overview
31
31
years of professional experience
Work History
Sales Associate/Estimating Coordinator
Manhattan WinSupply
Manhattan, KS
03.2021 - 06.2026
Mentored new sales associates on product knowledge and customer engagement strategies.
Streamlined inventory management processes, enhancing stock accuracy and availability.
Developed strong relationships with clients, resulting in increased customer loyalty and satisfaction.
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Engaged with customers to build rapport and loyalty.
Built relationships with customers to encourage repeat business.
Reviewed project plans and specifications to understand project requirements and accurately estimate cost and resources needed.
Used specialized software to create estimates quickly and accurately and make estimates easily understandable and shareable.
Used in-store system to locate inventory and place special orders for customers.
Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
Managed inventory to ensure product availability, contributing to uptick in sales.
Enhanced store revenue by consistently exceeding personal sales targets through effective customer engagement and product knowledge.
Collaborated with team members to achieve monthly sales targets.
Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Engaged with customers to effectively build rapport and lasting relationships.
Answered customer questions about sizing, accessories, and merchandise care.
Utilized cost-estimating software to streamline estimating processes and produce accurate and reliable estimates.
Analyzed plans and specifications to identify scope and cost of projects.
Collaborated with project managers and contractors to obtain necessary information for preparing cost estimates.
Prepared bids and proposals to submit to clients and secure new business.
Prepared material orders to complete projects on time and within budget.
Increased estimation accuracy by implementing new software and streamlining processes.
Assisted in the development of company-wide estimating policies and procedures, ensuring consistency in approach across all projects.
Developed comprehensive project estimates for winning bids, utilizing industry-specific knowledge and expertise.
Supported project managers throughout construction process by providing timely updates on budget tracking and change order management.
Mentored junior estimators on best practices, contributing to the overall growth of the department''s skill set.
Implemented software solutions that improved data management and reporting capabilities for estimating tasks.
Led efforts to standardize estimating procedures, resulting in enhanced consistency across projects.
Mentored junior estimators on industry best practices and estimation techniques.
Coordinated project estimates by analyzing specifications and plans for accuracy and completeness.
Developed strong rapport with customers and created positive impression of business.
Collaborated with management team to develop sales strategies and goals, aligning with company objectives.
Monitored sales trends to adjust sales strategies and meet changing customer demands.
Sales Associate/Estimator
Ferguson
Manhattan, KS
06.2011 - 03.2021
Delivered exceptional customer service, fostering strong relationships with clients.
Executed sales strategies to meet and exceed monthly sales targets.
Maintained in-depth product knowledge to educate customers on features and benefits.
Collaborated with team members to optimize inventory management and replenishment processes.
Analyzed customer feedback to identify areas for service improvement and implement solutions.
Developed merchandising displays to enhance product visibility and drive sales growth.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions about sizing, accessories, and merchandise care.
Engaged with customers to effectively build rapport and lasting relationships.
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Collaborated with team members to achieve monthly sales targets.
Enhanced store revenue by consistently exceeding personal sales targets through effective customer engagement and product knowledge.
Managed inventory to ensure product availability, contributing to uptick in sales.
Conducted product demonstrations to highlight features and benefits, influencing purchase decisions.
Coordinated sales promotions and events to drive store traffic and increase sales volume.
Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
Engaged in friendly conversation with customer to better uncover individual needs.
Listened to customer needs and desires to identify and recommend optimal products.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Built customer loyalty and retention by delivering excellent shopping experiences.
Used in-store system to locate inventory and place special orders for customers.
Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Developed accurate cost estimates for large-scale projects using advanced software tools.
Analyzed vendor pricing and material availability to optimize procurement processes.
Led initiatives to improve estimating accuracy and reduce turnaround times for bids.
Implemented standardized procedures for bid submissions, enhancing consistency across projects.
Used specialized software to create estimates quickly and accurately and make estimates easily understandable and shareable.
Established a reputation for delivering reliable and accurate estimates, resulting in increased client trust and repeat business opportunities.
Presented comprehensive bid proposals to clients, showcasing a clear understanding of their requirements and expectations.
Increased project accuracy by diligently reviewing specifications, drawings, and other documentation.
Reviewed project plans and specifications to understand project requirements and accurately estimate cost and resources needed.
Sales Associate
Topeka Winnelson/Manhattan Winnelson
Topeka, KS
08.1995 - 06.2011
Assisted customers in selecting plumbing and HVAC products, enhancing overall customer satisfaction.
Managed inventory levels and restocked items efficiently to meet sales demands.
Collaborated with team members to streamline the sales process and improve operational efficiency.
Developed strong relationships with clients to foster repeat business and loyalty.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Built relationships with customers to encourage repeat business.
Engaged with customers to build rapport and loyalty.
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Education
No Degree -
Saint Mary of The Plains College
Dodge City KS
High School Diploma -
Great Bend Sr High School
Great Bend KS
05-1975
Associate of Arts - Business Administration And Management
Barton County Community College
Great Bend KS
No Degree - Business Administration/Education
Emporia State University
Emporia, KS
Skills
Customer service
Teamwork and collaboration
Time management
Problem-solving skills
Exceeds sales goals
Product guidance
Price quote preparation
Upselling and cross selling
Client retention strategies
Customer engagement
Verbal and written communication
Sales forecasting
Cold calling
Sales trends
Business development
Relationship selling
Point of sale operation
Brand promotion
Sales goals attainment
Order processing
Building rapport
Sales development
Strategic planning
Upselling
Sales strategies
Product sales
Sales expertise
Client service
Relationship building
Timeline
Sales Associate/Estimating Coordinator
Manhattan WinSupply
03.2021 - 06.2026
Sales Associate/Estimator
Ferguson
06.2011 - 03.2021
Sales Associate
Topeka Winnelson/Manhattan Winnelson
08.1995 - 06.2011
No Degree -
Saint Mary of The Plains College
High School Diploma -
Great Bend Sr High School
Associate of Arts - Business Administration And Management