Hi, I’m
La'Rika Smith
Fort Worth,TX
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening, and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty.
Overview
2
years of professional experience
Work History
LYFT2214 Century Center Blvd, Irving Tx 75038
Driver
09.2023 - Current
Job overview
- Transport approximately 10-12 customers a day to their location in a calm and safe environment
- Rate the driver’s experience during the transport of the client and inform Lyft if the client is eligible for future transport.
- Assist customers with loading and unloading luggage, assistive walking devices, and shopping bags.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
Ascension Funding GroupLexington, Ky 40502
Funding Specialist
06.2023 - Current
Job overview
- Provide financing for heavy equipment loans
- Researched commercial and residential investment leads that resulted in the funding of some lucrative loans
- Working Capital and B2B (Business-to-Business) financial assistance
- Negotiated contracts that landed non-traditional funding for fix and flip contractors.
- 'Streamlined operations and prioritized tasks, allowing senior staff to increase revenue by 15%'
CorpsmartOlympia, Wa
Agent
02.2022 - 12.2023
Job overview
- Notarizing, Registration, DMV processing, and Legal Document Courier Services of executed batch titles for CORPSMART
- Maintained up-to-date knowledge of state laws and regulations, ensuring full compliance during every transaction.
- Managed approximately 30 incoming calls, emails and faxes per day from customers.'
Marriot Ownership Resorts, Inc.Dallas Texas
Onsite Notary Public
02.2022 - 02.2022
Job overview
- Enhanced client satisfaction by providing efficient notary services and maintaining a high level of professionalism.
- Contracted on-site notary for the duration of the 3-day event with annual contract assignment for the region with the client.
- Developed strong relationships with repeat clientele, establishing trust and reliability in the provision of notary services.
Education
American Association of Notaries7438 Park Place Blvd, Houston Texas, 77087
Notary Public from Notary Public
03.2022
University Overview
Online Notary (Nationwide)
- Completed professional development as an online notary public agent which certifies me to notarize legal documents in all 50 U.S states as well as its neighboring countries from a remote location.
Notary of America 225 E. Robinson St., Suite 570 Orlando, FL 32801
Notary Signing Agent Certification from Notary Signing Agent
09.2021
University Overview
Certified Training Agent
American Association of Notaries7438 Park Place Blvd, Houston Texas, 77087
Notary Public Certification from Notary Public
05.2020
University Overview
Notary Public
- Completed professional development in notarizing legal documents
- Member of the American Association of Notaries
Walden UniversityMinneapolis, MN
Ph.D. from Marriage And Family Therapy
02.2014
University Overview
GPA: 4.0
- Completed professional development in counseling psychology with a major in marriage and family therapy and a minor in Christian counseling.
Skills
- Appointment Scheduling
- Business Loan Funding
- Commercial Finance
- Communication
- Computer Literacy
- Contract Notarization
- Creative Problem Solving/ Complaint Resolution
- Customer Relationship Management(CRM)
- Databases
- Data Collection/Entry
- Deed Notarization
- Deposits
- Following Up
- Equipment Financing
- Health Directive Notarization
- Jurat Notarization
- Litigation Documentation
- Mobile Notary Services
- Oath/Affirmation Notarization
- Passenger Assistance
- Passenger Transportation
- Real Estate Document Signing
- Sales
- Settlement Documentation
- Signing Agent Services
- Vehicle Title Transfer
- Virtual Consultations
- Working Capital Loans
Accomplishments
- 2020 - 2022 Ranked Top 10 Notary Companies in DFW
- 2021 - 2022 Superior Customer Service
- 2021 - 2022 Recognized in community Greenville High School (Sports Promotion Network)
Fax
972-947-5261
Commissions
- Georgia, 2005, 2013
- Florida, 2015, 2019
- Texas, 2020, 2024
- Texas (RON), 2022, 2024
References
- Bobby Holcombe, Marriot Ownership Resorts, Inc., (407) 206-6000, 11501 International Dr., Orlando, FL, 32821, bobby.holcombe@vacationclub.com
- Holly Johnson, Corpsmart, (800) 737-8012, 106 5th Street, Olympia, WA, 98501, holly@corp-smart.com
- Shante' Suber, Creations One of A Kind, (469) 912-4122, 301 Union St. #12867, Seattle, WA, 98111, creationsoneofakind@hotmail.com
Timeline
Driver
LYFT
09.2023 - Current
Funding Specialist
Ascension Funding Group
06.2023 - Current
Onsite Notary Public
Marriot Ownership Resorts, Inc.
02.2022 - 02.2022
Agent
Corpsmart
02.2022 - 12.2023
American Association of Notaries
Notary Public from Notary Public
Notary of America
Notary Signing Agent Certification from Notary Signing Agent
American Association of Notaries
Notary Public Certification from Notary Public
Walden University
Ph.D. from Marriage And Family Therapy