LARISSA JAMES
Columbus,GA
Summary
Experienced Logistical Operations Management Professional and Military Veteran with two decades in the United States Army. Proven ability in Team Leadership and Training, executing complex domestic and international operations. Effectively safeguarded assets worth over $300M, aligning with senior leadership goals. Awarded multiple honors for outstanding service, backed by comprehensive operational and leadership training.
Overview
23
23
years of professional experience
Work History
Sales Associate
Aeropostale
Columbus, GA
03.2022 - 12.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Senior Logistics Manager
United States Army
Various Locations
08.2011 - 11.2019
- Managed administration, logistics, maintenance, and personnel functions for seven personnel.
- Trained six supply supervisors and seven clerks on company logistics operations.
- Supervised Government Purchase Card program, managing a monthly budget of $20K.
- Processed documentation for over 400 pieces of excess equipment in divestiture efforts.
- Assisted in movement of over 150 pieces of equipment, enhancing readiness by reducing excess by 95%.
- Oversaw organization’s equipment valued over $300M, ensuring zero loss or damage.
- Managed a team of logistics professionals, providing coaching and guidance to foster professional growth and high-performance culture.
- Streamlined logistics operations by implementing efficient inventory management systems and procedures.
- Conducted regular audits of logistics operations to identify areas of inefficiency or non-compliance requiring corrective action.
Company Logistical Manager
United States Army
Various Locations
09.1999 - 08.2011
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Education
Associate of Arts - General Studies
Central Texas College
Killeen, TX05.2017
Bachelor of Arts - Criminal Justice
American Public University System
Charleston, WV02.2025
Skills
- Customer service
- Team collaboration
- Time management
- Problem solving
- Stocking and receiving
- Inventory tracking
- Inventory control
Training
- Basic, Advanced, and Senior Personnel & Logistical Operations Management Courses (Equivalent to a Bachelors Degree)
- Contracting Officer Representative Course
- Hazardous Materials Familiar/Safety Course
Timeline
Sales Associate
Aeropostale
03.2022 - 12.2022
Senior Logistics Manager
United States Army
08.2011 - 11.2019
Company Logistical Manager
United States Army
09.1999 - 08.2011
Associate of Arts - General Studies
Central Texas College
Bachelor of Arts - Criminal Justice
American Public University System