LaRissa Lawson
Loganville,GA
Summary
I have worked in optical sales as an optician for 13 years and I am looking to work with a company that will encourage me to grow my sales strengths while staying in the industry I love.
I am a motivated, organized and dependable individual with a demonstrated ability of working well in busy environments with multiple priorities. I'm always willing to take on added responsibilities to meet team goals. I am a friendly professional that delivers positive engagement to put customers at ease.
Overview
13
13
years of professional experience
Work History
Optician, ABOC
Georgia Eye Associates
11.2015 - Current
- Optical sales and dispensing
- Meeting and/or exceeding monthly and annual department sales and growth goals
- Make sure patients are consistently upgraded to the newest products and technologies based on their needs.
- Troubleshot issues with prescription eyewear, offering swift resolution to maintain customer satisfaction levels.
- Provided exceptional customer service by attentively listening to patient concerns and addressing them promptly.
- Managed inventory levels efficiently to guarantee adequate stock availability while minimizing excess supply expenses.
- Achieved a high rate of repeat business through diligent relationship-building efforts with patients and clients alike.
- Boosted revenue growth by cross-selling additional products and services, such as lens cleaning solutions or protective eyewear accessories.
Optician, ABOC
Caris Eye Care
09.2010 - 11.2015
- Improved customer satisfaction by providing personalized eyewear recommendations based on individual needs and preferences.
- Increased sales by effectively communicating the benefits of various lens coatings, materials, and frames to customers.
- Troubleshot issues with prescription eyewear, offering swift resolution to maintain customer satisfaction levels.
- Managed inventory levels efficiently to guarantee adequate stock availability while minimizing excess supply expenses.
- Achieved a high rate of repeat business through diligent relationship-building efforts with patients and clients alike.
- Boosted revenue growth by cross-selling additional products and services, such as lens cleaning solutions or protective eyewear accessories.
Education
Certificate - Accounting Technology And Bookkeeping
Gainesville State College
Oakwood, GASkills
- Certified Optician (ABO)
- Retail Sales
- Customer Service
- Product Upselling
- Optical Equipment Operation
- Problem Solving
- Time Management
- Inventory Management
- Patient Education
Timeline
Optician, ABOC
Georgia Eye Associates
11.2015 - Current
Optician, ABOC
Caris Eye Care
09.2010 - 11.2015
Certificate - Accounting Technology And Bookkeeping
Gainesville State College
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