Larissa Torres-Rivas
Community Health Alliance
Sparks,NV
2
Languages
8
years of professional experience
Detail-oriented individual with a strong background in customer service and pharmacy operations. Skilled in active listening and task prioritization, enhancing overall efficiency and patient satisfaction. Eager to contribute to a team-focused environment.
Work History
Sales Associate
2 Years 3 Months- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Pharmacy Technician
5 Years 5 Months- Provided exceptional customer service, addressing patient inquiries and resolving issues promptly.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
92Y Unit Supply Specialist
3 Years 5 Months- Maintained supply records and verified compliance with regulatory standards.
- Maintained proper inventory controls and eliminated workflow gaps to balance projected demands with on-hand supplies.
- Closely monitored material readiness of high-priority units.
- Remained accountable for assets of high value.
Education
High School Diploma
- Honors diploma.
- Biliteracy seal.
Skills
Customer service support
Task prioritization
Attention to detail
Teamwork and collaboration
Time management
Problem-solving skills
Active listening
Outgoing personality
Accomplishments
- Outstanding Community Health Partner from Immunize Nevada 2023
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Associate
Victoria Secret & PINK
05.2024 - CurrentRead More
Pharmacy Technician
Community Health Alliance
03.2021 - CurrentRead More
92Y Unit Supply Specialist
Army National Gaurd
01.2019 - 06.2022Read More
Edward C Reed High School
High School Diploma
Read More