Larry Fitch

• Increased customer satisfaction by providing personalized product recommendations and attentive service.
• Conducted market research to identify emerging trends and customer preferences.
• Utilized customer relationship management software to track leads and manage follow-ups.
• Developed sales strategies to penetrate new markets and expand customer base.
• Resolved customer concerns, fostering trust and enhancing brand reputation.
• Worked to build relationships with customers and built potential for additional sales.
• Developed relationships with clients for increased loyalty and repeat business.
• Boosted sales by consistently engaging with customers and addressing their needs effectively.
• Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
• Engaged customers in social conversations to create pleasant and easy shopping experience.
• Provided exceptional customer service, resulting in numerous positive reviews and referrals.
• Expanded customer base through targeted prospecting and networking efforts.
• Negotiated contracts skillfully, securing favorable terms for both company and client.
• Implemented effective sales strategies to maximize revenue generation.
• Exceeded monthly targets by diligently following up on leads and closing deals promptly.
• Coached new hires on sales techniques, contributing to their development as successful team members.
• Set and achieved company defined sales goals.
• Negotiated prices, terms of sales and service agreements.
• Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
• Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

Manage inventory, Job site supplies, Job quality reporting.

In home carpet and upholstery cleaning for L.S. Ayers , Lazarus, Sears, Montgomery Ward.