Seeking a challenging position in a professional environment that utilizes my extensive sales and customer service skills.
Overview
2012
2012
years of professional experience
Work History
Pre-Owned Sales Manager
Safford Brown Hyundai
Manassas, VA
2024 - 2025
Streamlined the vehicle appraisal process to ensure timely and accurate evaluations, boosting customer satisfaction.
Led weekly sales meetings to motivate the team and share best practices, fostering a culture of collaboration and success.
Monitored and analyzed sales performance metrics to identify trends and areas for improvement within the sales team.
Collaborated with the finance department to create appealing financing options that met customer needs and increased sales.
Pre-Owned Sales Manager
Ourisman Volkswagen of Waldorf
Waldorf, MD
2018 - 2024
Developed and implemented sales strategies that increased pre-owned vehicle sales by 25% year-over-year.
Maintained accurate inventory records and managed the procurement of quality pre-owned vehicles based on market demand.
Fostered strong relationships with local businesses and community organizations to enhance dealership visibility and outreach.
Conducted thorough market research to set competitive pricing, resulting in improved customer interest and sales conversions.
Pre-Owned Sales Manager
Greenway VW/ OURISMAN
Alexandria, VA
01.2012 - 2018
Supervise team of 15 sales personnel. Train, hire and motivate employees to achieve monthly sales goals. Implement budget and approve criteria for incoming fleet of all used cars.
Used Vehicle Manager
Kay Jennings Toyota
01.2009 - 01.2012
Supervise team of 17+ sales personnel. Hire, train, and motivate employees to achieve aggressive monthly sales goals. Implement budget and approve criteria for incoming fleet of all used vehicles.
Sales and Leasing Consultant
Moore Cadillac Hummer
01.2008 - 01.2009
Provided customers with comprehensive product information, negotiated sales, and maintained consistent top-quality service and relations.
Certified Used Vehicle Manager
Jim McKay Chevrolet
01.2004 - 01.2007
Supervised team of 15+ sales personnel. Management processes included the hiring, training and motivating of sales team to achieve aggressive monthly sales goals and quota. Directly administered negotiation of sales prices and oversaw financing process. Implemented budget and approved criteria for incoming fleet of all used vehicles. Designed and executed all customer satisfaction programs to meet strict corporate guidelines and expectations. Consistently met and exceeded all company benchmarks in a deadline-oriented environment.
Purchasing Manager, Used Car Division
Dudley Martin Chevrolet
01.2001 - 01.2004
Established customer automotive needs, finalized sales, appraised vehicles for new and used car departments, as well as purchased vehicles for used car department. Managed and trained new sales employees. Supervised all sales employees and employee retention. Consistently achieved and maintained all company sales goals and incentives. Administered performance reviews to all sales employees on a quarterly basis.
Used Car Buyer/Consultant
Manassas Motors
01.2000 - 01.2001
Purchased and sold vehicles at local auto auctions, managed appraisal systems of all cars, approved final trade criteria for dealership inventory.
Used Car Buyer/Consultant
Brown Automotive
01.1995 - 01.2000
Purchased and sold vehicles at local auto auctions, ensured vehicles were detailed and inspected to proper specifications, appraised cars for new and used departments.
Sales Consultant
Kay Jennings Springfield Toyota
01.1993 - 01.1995
Provided customer with comprehensive product information, negotiated sales and maintained reliable service and quality relations.
Education
High School Diploma -
St.Michaels High
St.Michaels Md
06.1989
Skills
Strong negotiation skills
Pricing strategy
Financial acumen
Sales process expertise
ACHIEVEMENTS/AWARDS
Jim McKay Chevrolet – Increased sales profits by 40%; Top 5% in GM Certified Sales, Dudley Martin Chevrolet – Winner of Battle of Manassas Contest for Most Used Cars, Brown Automotive – Second highest purchase car gross sales, Springfield Toyota – Achieved Top Salesman Award seven times