Larry Madigan Jr.
Cass Lake,MN
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Enterprising [Job Title] successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Sr. Key Holder
L&M Fleet Supply
Bemidji, MN
08.2008 - Current
- Completed store opening and closing procedures.
- Counted out cash drawers and balanced totals.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Trained and mentored new employees.
- Communicate with Managers and owners
- Opened and closed store [Number] days per week by counting registers, making deposits and storing and filing all daily paperwork.
- Processed cash, credit, debit and check payments.
- Opened inventory boxes and restocked shelves.
- Received and counted money.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Applied customer feedback to develop process improvements and support long-term business needs.
Education
Associate of Arts - Business
Walgreens
Minneapolis, MN07.2004
Skills
- Customer Service
- Managing Customer Needs
- Health and Safety Procedures
- Merchandise Quality Assurance
- Handling Complaints and Inquiries
- Financial Recordkeeping
- Work Prioritization
- Flexible Work Schedule
- Staff Coaching and Training
- Stock Replenishment
- Constructive Feedback
- Thorough Knowledge of Product
Accomplishments
- Exceeded sales goals [number] times in [timeframe].
- Top seller in Stihl Chain saws/and full line in five state area
- Top Cub Cadet seller in the Nation(also won top seller in financing)
- Best volume in sales over the past 8 years to get the Bemidji Store as the new 1 store
- Documented and resolved [Issue] which led to [Results].
Certification
- Shihl Training - Silver Certified
Timeline
Sr. Key Holder
L&M Fleet Supply
08.2008 - Current
Associate of Arts - Business
Walgreens
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