Larry McKeever
Augusta,Georgia
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
T-Mobile
Augusta, GA
02.2023 - 01.2024
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Developed strong relationships with customers by providing personalized assistance and support.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed strong customer relationships to encourage repeat business.
- Consulted with customers to resolve service and billing issues.
Education
High School Diploma -
Butler High School
Augusta, GA05-2023
Skills
- Time Management
- Calm Under Pressure
- Active Listening
- Understanding in/ of products/ Services
- Problem-Solving and Flexibility
- Organization
- Customer Engagement
- Empathy
- Patience
Timeline
Customer Service Representative
T-Mobile
02.2023 - 01.2024
High School Diploma -
Butler High School