Lasacia Allen

Some of my responsibilities as a Shift Leader was opening the store closing the store, counting the drawers counting the safe, making

• Supervised team members during busy shifts to ensure efficient service.
• Trained new staff on food preparation and customer service standards.
• Monitored inventory levels and placed orders for necessary supplies.
• Ensured compliance with health and safety regulations throughout the restaurant.
• Resolved customer complaints promptly to maintain a positive dining experience.
• Coordinated shift schedules to manage labor costs effectively.
• Assisted in training new employees on shift operations.
• Verified that cash drawers contained correct amounts of money during opening and closing shifts.

• Maintained cleanliness and organization of guest rooms and common areas daily.
• Utilized cleaning chemicals and equipment safely to ensure high hygiene standards.
• Reported maintenance issues promptly to ensure guest satisfaction and comfort.
• Collaborated with staff to manage cleaning schedules efficiently throughout the hotel.
• Assisted in training new team members on proper cleaning techniques and protocols.
• Cleaned bathrooms, including toilets, tubs, showers and sinks.
• Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
• Changed bed linens and towels, tidied up rooms.