Lashae Lavergne
Port Arthur,United States
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Skilled property management professional experienced in tenant relations, office management and maintenance coordination. Successful at balancing tenants' rights with business considerations to achieve financial targets. Excellent interpersonal, communication, and leadership abilities.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work History
Assistant Property Manager
Better World
Beaumont, Texas
10.2025 - Current
- Managed tenant communications to ensure timely responses and satisfaction.
- Coordinated property maintenance requests with vendors for prompt service delivery.
- Assisted in preparing lease documents and ensuring compliance with regulations.
- Excute Evictions
- Over Make Ready Units
Customer Service Representative
HEB Grocery Store
Port Arthur, Tx
10.2019 - Current
- Assisted customers with product inquiries and provided accurate information.
- Resolved customer complaints promptly to ensure satisfaction.
- Processed transactions efficiently using point-of-sale systems.
Assistant Property Manager
ITEX
Port Arthur, Tx
09.2024 - 09.2025
- Managed tenant communications to ensure timely responses and satisfaction.
- Coordinated property maintenance requests with vendors for prompt service delivery.
- Assisted in preparing lease documents and ensuring compliance with regulations.
Education
Associate in Criminal Justice - Criminal Justice
Lamar State College Port Arthur
Port Arthur, Tx 09.2009 - 12.2012
Skills
- Customer service
- Conflict resolution
- Point-of-sale systems
- Lease management
Timeline
Assistant Property Manager
Better World
10.2025 - Current
Assistant Property Manager
ITEX
09.2024 - 09.2025
Customer Service Representative
HEB Grocery Store
10.2019 - Current
Associate in Criminal Justice - Criminal Justice
Lamar State College Port Arthur
09.2009 - 12.2012