Lashara Rasberry
Wilson,North Carolina
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
18
18
years of professional experience
Work History
Store Manager
Family Dollar
Wilson, NC
04.2017 - 10.2024
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Established customer service standards and monitored staff compliance.
- Resolved customer complaints in a timely manner.
- Organized promotional events to increase product awareness.
- Recruited, trained and supervised new employees.
- Created weekly work schedules for store personnel.
- Performed regular price checks to ensure competitive pricing.
- Managed daily banking activities such as deposits and withdrawals.
- Trained and mentored associates to teach daily tasks and procedures.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Ensured compliance with safety regulations and company policies.
- Maintained accurate records of employee performance reviews.
- Monitored employee performance and identified performance gaps for corrective action.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
Assistant Store Manager
Mcdonalds, PDI FOODS
Wilson, NC
02.2010 - 03.2017
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
Product Scaler
Smithfield Packing
Wilson, NC
03.2008 - 03.2009
- Provided scalability solutions to ensure system performance, reliability and stability.
- Analyzed application architecture to identify bottlenecks and proposed optimization strategies.
- Developed automation scripts for scaling up and down of resources based on load metrics.
Inventory Counter
WIS International Inventory Service
Wilson, NC
07.2006 - 01.2008
- Maintained accurate records of inventory transactions and stock levels.
- Organized, counted, and documented incoming and outgoing materials.
- Performed cycle counts to ensure accuracy of inventory data.
Education
High School Diploma -
Ralph L. Fike High School
Wilson, NC06-2022
Skills
- Personnel development
- Retail Inventory Management
- Shift Scheduling
- Competitor Monitoring
- Loss Prevention
- Promotional planning
- Payroll Management
- Talent Recruitment
- Store Merchandising
- Store operations oversight
- Partnership Building
Affiliations
Yearly Christmas clothes and toy drive giveaways
Timeline
Store Manager
Family Dollar
04.2017 - 10.2024
Assistant Store Manager
Mcdonalds, PDI FOODS
02.2010 - 03.2017
Product Scaler
Smithfield Packing
03.2008 - 03.2009
Inventory Counter
WIS International Inventory Service
07.2006 - 01.2008
High School Diploma -
Ralph L. Fike High School
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