Lasharme Biggers
Union City,GA
Summary
Skilled at optimizing shuttle routes for maximum customer satisfaction, fuel efficiency and time savings. Excellent interpersonal, communication and problem-solving abilities.
Overview
16
16
years of professional experience
Work History
Professional Bus Operator
MARTA
Atlanta, GA
10.2024 - Current
- Maintained vehicle safety by monitoring, instructing and correcting passengers.
- Responded quickly and efficiently to emergency situations such as medical emergencies or accidents involving the bus.
- Actively monitored traffic patterns around assigned routes in order to adjust driving accordingly if necessary.
- Maintained radio contact with dispatch personnel to receive instructions or report delays or passenger issues.
Bus Operator Supervisor
First Transit
Atlanta, GA
09.2022 - 10.2024
- Conduct monthly safety meetings with driving staff to ensure that safety related information is priority #1 within our operation
- Supervise compliance with company policies and/or processes by action and speech
- Provides support, advice and guidance to drivers and monitors in responding to a variety of issues
- Interprets, trains associates on and consistently enforces company policies, protocols and procedures including, DOT, record keeping
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Completed day-to-day duties accurately and efficiently.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Bus Operator
MARTA
Atlanta, GA
12.2020 - 09.2022
- Employed and demonstrate defensive driving skills
- Drove regular routes on a schedule and adjust to alternate routes if/when instructed
- Adept at the management of myself and passengers
Shuttle Driver
ABM-Lanier Parking
Atlanta, GA
09.2008 - 12.2020
- Transported customers by shuttle bus to and from airport parking facility to the airport terminals
- Greeted passengers and provide assistance with baggage loading and unloading
- Operated the shuttle bus in a safe and efficient manner and comply with all traffic and safety regulations
- Communicated with dispatchers, drivers and other employees using a two-way radio system to communicate routes, announcing arrivals, coordinating the pick-up of customers, calling delays, requesting emergency maintenance/repairs
- Conducted pre/post trip inspections of the buses at the beginning and end of shift to ensure sound operating conditions
Education
High school or equivalent -
Miami Killian Sr. High School
01.2018
Atlanta Truck Driving School
Skills
- Excellent verbal and written communication skills
- Comfortable working in a fast-paced environment
- Maintains courteous and professional behavior and appearance
- Self-motivated and a team player
- Follows all company safety policies and procedures
- Traffic law adherence
Timeline
Professional Bus Operator
MARTA
10.2024 - Current
Bus Operator Supervisor
First Transit
09.2022 - 10.2024
Bus Operator
MARTA
12.2020 - 09.2022
Shuttle Driver
ABM-Lanier Parking
09.2008 - 12.2020
High school or equivalent -
Miami Killian Sr. High School
Atlanta Truck Driving School