LaShawn Brady
Sandy Springs,Georgia
Summary
Motivated professional with extensive experience in the healthcare industry, emphasizing administrative and clerical procedures. Proven ability to coordinate patient care, manage accounts, and ensure efficient office operations. Strong background in confidentiality principles and providing high-level customer service. Seeking to leverage skills in a Revenue Cycle role to improve financial performance and operational efficiency.
Overview
12
12
years of professional experience
Work History
Patient Care Coordinator
Emory University Hospital Midtown
Atlanta, Georgia
09.2023 - Current
- Collaborate with medical teams to streamline patient billing and ensure accurate revenue capture.
- Manage patient records and billing information using electronic health record systems, enhancing financial accuracy.
- Coordinate with insurance providers for verification and claims processing to optimize revenue flow.
- Support administrative tasks, including scheduling and maintaining patient data integrity, to contribute to efficient revenue cycle operations.
Collections Specialist Remote
American Car Center
Memphis, TN
05.2019 - 02.2023
- Notified customers of delinquent accounts and attempted to collect outstanding amounts, improving accounts receivable turnover.
- Remained calm and professional while providing exceptional service on calls, even when interacting with difficult individuals.
- Arranged debt repayment plans and established repayment schedules based on customer finances.
- Processed payments over the phone and set up recurring drafts, ensuring timely payment postings to appropriate accounts.
Caregiver/Patient Care Technician Attendant
Delmar Gardens
Atlanta, GA
09.2015 - 09.2019
- Obtained patient vital signs and reported results to medical staff to identify changes from prior measurements.
- Assisted with patient admissions, discharges, and transfers, maintaining detailed records of patient conditions and vital signs.
- Provided emotional support to clients during difficult times.
Activity Assistant Coordinator
Tamarac Rehabilitation Center
Tamarac City, FL
08.2012 - 09.2015
- Assisted residents in developing positive social skills and confidence through engaging activities.
- Coordinated musical guests, movies, and other types of resident entertainment to enhance the facility's social environment.
- Provided guidance and support to clients during activities and monitored their safety at all times.
Education
Diploma - Certification in Phlebotomy
The Phlebotomy Institute of Middle Georgia LLC
Macon, GA04-2022
Diploma - Patient Care Tech
Fortis College
Tampa, FL06-2012
Skills
- Revenue Cycle Management
- Insurance Verification and Billing
- Payment Collection
- Appointment Scheduling
- Microsoft Office Suite
- Data Entry [45 WPM]
- Strong Interpersonal Skills
- Office Administration
- HIPAA Compliance
- Customer Service and Relationship Building
- Creative Problem-Solving
- Cross-Functional Teamwork
- Strong leadership abilities
- EPIC Trainer- OBGYN
Accomplishments
- Epic System Training Award: Recognized for excellence in configuring and managing Epic electronic health record systems.
Timeline
Patient Care Coordinator
Emory University Hospital Midtown
09.2023 - Current
Collections Specialist Remote
American Car Center
05.2019 - 02.2023
Caregiver/Patient Care Technician Attendant
Delmar Gardens
09.2015 - 09.2019
Activity Assistant Coordinator
Tamarac Rehabilitation Center
08.2012 - 09.2015
Diploma - Certification in Phlebotomy
The Phlebotomy Institute of Middle Georgia LLC
Diploma - Patient Care Tech
Fortis College
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