Lashay James
Ladson,SC
Summary
Friendly and reliable, offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Enthusiastic, motivated to work with patients, families and care teams efficiently. Friendly, adaptable and collaborative professional successful devising satisfying solutions to complex problems.
Overview
10
10
years of professional experience
Work History
Patient Care Coordinator
Alorica
Charleston, SC
10.2021 - 08.2022
- Acted as main point of contact for patients, doctors and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
- Worked closely with patients to deliver excellent and direct individualized patient care.
- Delivered excellent patient experiences and direct care.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Scheduled presentation appointments for pharmaceutical representations and physicians.
Cashier
Bluewater
Mount Pleasant , SC
03.2021 - 09.2021
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
Customer Service Representative
Iqor
North Charleston, SC
03.2012 - 12.2020
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
High School Diploma -
Fort Dorchester High School
North Charleston, SC05.2006
Skills
- Caring and Empathetic
- Customer Service
- Registration and Scheduling
- Patient Care
- Patient Needs Assessment and Referral
- Communicating to Patients and Families
- Patient Care Coordination
- HIPAA Compliance
Timeline
Patient Care Coordinator
Alorica
10.2021 - 08.2022
Cashier
Bluewater
03.2021 - 09.2021
Customer Service Representative
Iqor
03.2012 - 12.2020
High School Diploma -
Fort Dorchester High School
Similar Profiles
Martin Saul Avila RenovatoMartin Saul Avila Renovato
Virtual Card Processor at AloricaVirtual Card Processor at Alorica
ASYA TUCKASYA TUCK
Senior Customer Service Specialist at AloricaSenior Customer Service Specialist at Alorica
Natalie WrightNatalie Wright
Customer Service Representative at AloricaCustomer Service Representative at Alorica
Carly WadeCarly Wade
Customer Service Representative at AloricaCustomer Service Representative at Alorica
Shadavion GrantShadavion Grant
Material Handler at GXO LogisticsMaterial Handler at GXO Logistics