Lashera Simpson
Cartersville,GA
Summary
Organized administrative professional with experience supporting clients, managing appointments, and maintaining accurate physical and electronic records. Skilled in data entry, document filing, and handling daily office tasks with attention to detail. Focused on improving workflow, keeping information organized, and supporting smooth operations.
Overview
19
19
years of professional experience
Work History
Administrative Assistant
Bartow County Government
Cartersville, Georgia
12.2024 - 09.2026
- Provided front desk support by greeting visitors, answering calls, and assisting clients in creating a welcoming environment.
- Scheduled and managed client appointments.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality to support efficient information retrieval.
- Maintained filed, records, and department website.
- Entered data into county systems and updated resident and case information.
- Enroll clients in programs and provided referrals to community resources.
- Oversaw daily food pantry operations, ensuring organization and accessibility for clients.
Rural Carrier Associate
Unites States Postal Service
Rydal, Georgia
10.2016 - 10.2017
- Delivered correspondence, parcels, and accountable mail along assigned rural routes.
- Loaded delivery vehicle with mail, parcels, and route materials.
- Sorted incoming mail and packages for efficient distribution to rural delivery routes at Postal Service facilities.
- Collected mail from customers for proper handling and sorting, facilitating timely processing at the facility.
- Scanned packages to track and confirm delivery progress. and delivery updates using Postal Service mobile devices.
- Collected signatures for certified mail to confirm receipt by customers.
- Assisted customers with inquiries about mail forwarding and undeliverable items, ensuring effective communication and resolution.
- Maintained safe driving practices during daily Postal Service route operations.
House Cleaner
The Cleaning Pros
Acworth, Georgia
05.2010 - 05.2011
- Sanitized kitchens, bathrooms, and high-touch surfaces with approved cleaning products, contributing to a healthier living environment.
- Cleaned bathrooms including toilets, showers, bathtubs, sinks, and countertops to maintain hygiene and cleanliness standards.
- Cleansed kitchen appliances such as microwaves, stoves, dishwashers.
- Vacuumed carpets, mopped floors, and dusted furniture throughout assigned properties.
- Swept, mopped, vacuumed and polished floors of all types.
- Followed safety procedures for chemical use and equipment handling.
- Maintained respectful service while working inside occupied homes and apartments.
Server
Cracker Barrell
Adairsville, Georgia
06.2009 - 01.2010
- Greeted guests with Cracker Barrel hospitality and promptly seated parties to enhance the dining experience.
- Took orders from customers accurately and in a timely manner.
- Recorded guest orders accurately at the table.
- Presented menu recommendations and suggested daily specials to guests.
- Delivered meals, refills, and condiments to tables, ensuring guest satisfaction and timely service.
- Provided excellent customer service to ensure satisfaction.
- Coordinated with kitchen and support staff to ensure seamless service flow during busy periods.
- Completed side work, restocked supplies, and reset dining areas.
Restaurant Hostess
Appalachian Grill
Cartersville, Georgia
09.2007 - 01.2009
- Welcomed guests warmly at the entrance of the restaurant. at Appalachian Grill and managed front-door welcome flow.
- Assigned tables to diners to optimize seating flow and enhance guest experience.
- Maintained and adjusted seating charts to reflect current table availability. monitored table availability throughout service.
- Resolved guest issues with empathy, ensuring satisfaction and fostering a welcoming atmosphere. with calm, polite, and friendly service.
- Maintained clean host stand, menus, and entryway appearance.
- Responded to phone inquiries regarding reservations and dining information. for reservations, questions, and dining requests.
- Executed opening and closing duties, including restocking supplies and cleaning work areas, to maintain a smooth operation.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Took to carry out orders and prepared them to get them ready and at customer satisfaction
Education
High School Diploma -
Adairsville High School
Adairsville, GA05-2008
Skills
- Appointment scheduling
- Records management
- Data entry
- Document filing
- Front desk operations
- Attention to detail
- Customer service
- Effective correspondence
- Time management
- Problem solving
- Dedicated team player
Timeline
Administrative Assistant
Bartow County Government
12.2024 - 09.2026
Rural Carrier Associate
Unites States Postal Service
10.2016 - 10.2017
House Cleaner
The Cleaning Pros
05.2010 - 05.2011
Server
Cracker Barrell
06.2009 - 01.2010
Restaurant Hostess
Appalachian Grill
09.2007 - 01.2009
High School Diploma -
Adairsville High School