LaShontay Yazzie
Shiprock
Summary
6+ years of administrative assisting and public-safety support experience, combining strong organization, attention to detail, and technical proficiency. Leverages high-pressure dispatch and clinical office experience to manage front-office operations, streamline workflows, and maintain accurate records while ensuring timely, professional communication. Reliable problem-solver with strong customer-service skills and inventory/purchasing knowledge, seeking to enhance operational efficiency and support team success. Organized with a successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically demanding work. Safety-oriented team player with a strong attendance record.
Overview
11
11
years of professional experience
Work History
Custodian
Shiprock Judicial Branch
08.2025 - Current
- Keep to cleaning schedules that are set up by the cleaning supervisor in the organization, i.e., cleaning of windows, mopping floors, dusting, and sweeping.
- Empty trash bins regularly.
- Put up signs to indicate wet floors during cleaning or to alert to other safety hazards in the area.
- Restock materials and oversee inventory of supplies.
- Ordering necessary items, preparing quotes, and finalizing purchase requisitions.
- Carry out extra cleaning duties as ordered or instructed by the supervisor.
- Make sure assigned cleaning tasks are executed in a timely and orderly manner.
- Work as part of a team to execute cleaning duties and to make sure that standards (of neatness/cleanliness) are maintained.
- Make reports to the supervisor concerning repairs that have to be made (which have been noticed while carrying out daily duties).
- When in contact with hazardous materials, inform the appropriate authorities to handle the situation.
- Prescribe appropriate cleaning materials and products needed for disinfecting and sanitizing the entire building according to the organization’s standards.
- Always make proper cleaning logs and records that show areas of the building that have been cleaned; also, design a cleaning schedule.
- Also, assist with the Office Technician duties when needed.
Public Safety Telecommunications Operator
Navajo Nation Police Department
12.2018 - 07.2025
- Operates a variety of radio communication and other equipment to locate and dispatch police units to the scene of traffic or criminal complaints.
- Answers 911 and non-emergency calls; answers and evaluates incoming calls for police services, emergency medical services, fire and rescue to determine urgency and need for police response.
- Transfer fire or medical emergencies such as serious injury accidents to fire departments.
- Controls discussion to keep conversations brief while delivering seamless customer service.
- Maintains constant awareness of field units status and makes updates as they change.
- Queries computer aided dispatch (cad) system; gathers and provides details to officer on complaints such as location, description of suspects/vehicles, injuries reported, etc.
- Enters all calls into applicable information reporting system, such as time request received, police unit arrival time and disposition of police calls.
- Maintains and accesses information from the National Crime Information Center (NCIC) and relays pertinent information to responding units, files warrants, and protection orders.
- Attend meetings and trainings.
Medical Assistant
St. Christopher Inc.
10.2017 - 08.2018
- Managed daily administrative tasks, including scheduling, patient check-in and check-out, and patient medical records at pediatric nephrology.
- Obtained and accurately recorded patient medical histories, vitals, and test results for medical records while ensuring patient confidentiality is maintained.
- Prepared treatment rooms for clinical examinations and assisted practitioners with medical procedures and other patient care.
Emergency Medical Technician
Navajo Nation EMS
06.2015 - 07.2016
- Drives operate specially equipped emergency vehicles in response to medical and other emergencies.
- Provides initial on-site assessment of patient’s condition to determine the nature and extent of illness or injury and other pre-existing medical conditions.
- Follows established emergency care procedures and protocols; determines the need for additional resources.
- Transports patient(s) to medical facility for emergency medical treatment.
- Monitors and maintains radio communication with authorized medical personnel at emergency treatment facility.
- Provide a detailed patient report; obtains instructions regarding further treatment and to arrange for reception of patient at medical facility.
- Administers EMT Basic treatment and medication; completes and submits patient care and/or department required information and records per established procedures.
- Assists physicians and other professional medical personnel in providing patient care; translates for patients and medical provider.
Education
Medical Assistant -
Carrington College
Albuquerque, NM08-2018
High School Diploma - undefined
Red Mesa
AZ02-2014
Skills
- Problem-Solving
- Reliability
- Customer service
- Attention to Detail
- Organization
- Technical Proficiency
- Verbal and written communication
- Time management
- Cleaning and sanitizing
- Work independently
- Responsible and dependable
- Attention to detail
- Problem-solving
- Customer service-focused
Timeline
Custodian
Shiprock Judicial Branch
08.2025 - Current
Public Safety Telecommunications Operator
Navajo Nation Police Department
12.2018 - 07.2025
Medical Assistant
St. Christopher Inc.
10.2017 - 08.2018
Emergency Medical Technician
Navajo Nation EMS
06.2015 - 07.2016
High School Diploma - undefined
Red Mesa
Medical Assistant -
Carrington College
ACTIVITIES
During my time as a dispatcher, I have volunteered numerous times for special assignments that included missing person searches, executing federal warrants, and working major incidents as a tactical dispatcher. I’ve been awarded multiple awards for my achievements in dispatching, including Dispatcher of the Year, Heroic Award, and Top Dispatcher on the Navajo Nation, as well as recognition for my work ethic during stressful calls. As for the Shiprock Judicial Branch, I have been assisting with Office Technician and Document Technician duties. On my days off, I love spending time with my daughter outdoors, lifting weights at Train 2 Win, dancing at Powwows with my family, and traveling to watch the Dodgers play.