LaTanya Parks
Maricopa,AZ
Summary
Quality-driven production leader with proven success in organizing workflows and coordinating resources to meet challenging goals. Industrious professional and resourceful problem-solver with persistent approach to tackling operational concerns. Good decision-making and team-building abilities with open and clear communication style.
Overview
9
9
years of professional experience
Work History
Manufacturing Production Supervisor
Helwig Carbon
Milwaukee, WI
05.2023 - Current
- Assigned tasks to employees and monitored productivity, performance and task completion.
- Evaluated and assessed personnel to identify potential candidates for promotion.
- Supported safety programs to reduce and eliminate employee injuries.
- Conducted performance reviews to identify and rectify areas for skill improvement.
- Planned production operations while establishing priorities and sequences for manufacturing processes.
- Completed production plans by scheduling and assigning personnel, revising schedules and establishing priorities.
- Set up, adjusted and maintained machines to operate at peak levels and meet challenging demands.
- Monitored and maintained quality control standards, ensuring that products met customer requirements.
- Delegated tasks to multiple employees while maintaining efficient workplace.
- Enforced company policies, procedures, rules, and regulations among production staff.
- Monitored staff training and output to meet compliance, productivity and revenue goals.
- Resolved employee issues or grievances related to safety, productivity, or morale issues.
- Set up and adjusted machines and equipment to produce pre-determined results.
- Read and interpreted work order specifications and information to plan, schedule and carry out jobs effectively.
- Coordinated the maintenance of equipment, tools, and facilities to maximize efficiency.
- Issued work orders for repairs to plan maintenance of equipment, machinery and vehicles.
- Oversaw inventory and physical counts and performed periodic cycle counts to verify outgoing orders.
- Reviewed individual employee performance to correct issues and enhance productivity.
- Trained new personnel on the safe operation of machinery and production processes.
- Established and updated production schedules to meet changing demands.
- Reviewed job specifications to properly set up machines.
- Ordered equipment parts and repair services during equipment breakdown to avoid further delays.
- Enforced company policies, answered coworkers' questions and trained new personnel.
- Recommended opportunities for growth and advancement to motivate employees.
- Evaluated performance of employees on a regular basis to identify areas for improvement.
- Conferred with management and subordinates to resolve problems or complaints.
- Kept records of employees' attendance and working hours for accurate calculation of billable cycle.
- Directed daily production operations to ensure efficient and cost-effective workflow.
- Delegated tasks to employees and monitored accurate and timely completion of tasks to meet project milestones.
- Planned and developed new operation processes to innovate and stay competitive.
- Provided input for performance reviews and identified areas for additional improvement.
- Recommended and implemented measures to improve production methods and quality of products.
- Prepared operations data to produce comprehensive reports to management.
- Maintained top-notch quality control standards and eliminated downtime to maximize revenue.
- Developed and implemented safety policies and procedures in compliance with OSHA regulations.
- Oversaw continuous improvement initiatives in lean environment to drive gains in quality, flow and output.
- Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
- Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
- Identified needs of customers promptly and efficiently.
- Directed and coordinated production activities, encouraging employees to meet specifications.
- Created weekly work schedules to meet customer demands while optimizing labor costs.
- Supported safe and clean work environment by educating and directing personnel on use of control points, equipment and resources.
- Analyzed production data to develop strategies for improving efficiency and reducing waste.
- Collaborated with others to discuss new opportunities.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Worked with cross-functional teams to achieve goals.
- Assisted with customer requests and answered questions to improve satisfaction.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Achieved cost-savings by developing functional solutions to problems.
- Understood and followed oral and written directions.
- Completed day-to-day duties accurately and efficiently.
- Recognized by management for providing exceptional customer service.
Assistant Supervisor
Helwig Carbon
Milwaukee, WI
05.2017 - 05.2023
- Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
- Assisted in the development of operational policies, procedures and standards.
- Assisted in recruiting process by conducting interviews with prospective candidates.
- Conducted periodic inventory checks to ensure accuracy of stock levels.
- Responded to customer questions regarding products, prices and availability.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated daily tasks to team members to optimize group productivity.
- Collaborated with managers from other departments to ensure smooth workflow across the organization.
- Delegated work to staff, setting priorities and goals.
- Analyzed business performance data and forecasted business results for upper management.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Resolved customer complaints promptly and effectively.
- Oversaw employee supervision, client satisfaction, contract management and daily work.
- Increased volume of work while maintaining high level of accuracy and quality.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Filed paperwork and submitted reports to upper management.
- Reviewed customer feedback surveys to identify areas needing improvement.
- Monitored employee productivity to provide constructive feedback and coaching.
- Evaluated processes and employee strengths to realign workflows with changing business demands.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Produced thorough, accurate and timely reports of project activities.
- Proposed or approved modifications to project plans.
- Ensured safety regulations were followed at all times by employees.
- Provided feedback on employees' performance and assisted with disciplinary action when necessary.
- Performed yearly evaluations to update annual goals.
- Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Reviewed completed work to verify consistency, quality and conformance.
- Coached staff members to develop long-term career goals.
- Kept detailed records of department resource usage and expenses.
- Provided ongoing training to address staff needs.
- Recruited and trained new employees to meet job requirements.
- Identified and corrected performance and personnel issues to reduce impact to business operations.
- Complied with company policies, objectives and communication goals.
- Prepared reports regarding sales transactions, employee performance issues.
- Established and enforced clear goals to keep employees working collaboratively.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Executed in-store training sessions to educate employees on products and company policies.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Developed strategies to increase customer satisfaction ratings through improved service delivery methods.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Updated policies and procedures to maximize team efficiency and productivity.
- Trained new staff members on company policies, procedures and job expectations.
- Maintained records of all products sold, returns and exchanges.
- Resolved customer complaints and adjusted policies to meet changing needs.
- Assigned work and monitored performance of project personnel.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Identified needs of customers promptly and efficiently.
- Collaborated with others to discuss new opportunities.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked with cross-functional teams to achieve goals.
- Maintained schedule of class assignments to meet deadlines.
- Understood and followed oral and written directions.
- Maintained updated knowledge through continuing education and advanced training.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
Machine Operator
Helwig Carbon
Milwaukee, WI
05.2015 - 05.2017
- Comply with company policies regarding quality control procedures.
- Documented and recorded critical metrics in database related to pressure, temperature, level and flow data to maintain and update accurate repair logs.
- Troubleshoot malfunctions in equipment or processes.
- Perform periodic maintenance on machines such as cleaning and lubrication.
- Record production information such as quantities produced and materials used on daily logs.
- Lubricated parts and performed minor maintenance to improve machine function.
- Monitor the feed and speed of machines during the machining process.
- Read and understood blueprints, product specifications, and tooling instructions to plan correct operational sequences and prevent materials waste.
- Verified production orders prior to starting set-up.
- Replace worn tools, sharpen cutting tools, adjust machinery components.
- Observe machine operations to detect any problems or defects in the finished product.
- Documented daily production data and submitted accurate time logs to keep management up-to-date.
- Adjust machine settings to complete tasks accurately.
- Carry out regular safety checks on machinery prior to operation.
- Responded to and initiated proper corrections to process alarms.
- Keep detailed reports of maintenance activities performed on machinery.
- Maintained proper chemical inventories.
- Check products for accuracy using measuring instruments such as calipers, micrometers, gauges.
- Prepared machine for production processes by equipping with required tools and parts.
- Trained new operators and implemented new division operator training program to improve retention rates and increase production.
- Trained personnel on safe handling procedures for hazardous materials used during production processes.
- Set up machines for various jobs to maintain compliance with manufacturing thresholds and waste reduction initiatives.
- Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.
- Collaborated with others to discuss new opportunities.
- Understood and followed oral and written directions.
- Planned and completed group projects, working smoothly with others.
- Completed day-to-day duties accurately and efficiently.
Education
Some College (No Degree) - Automotive Mechanics
M.A.T.C
Milwaukee, WISkills
- Value Stream Mapping
- Production Planning
- Supplier Management
- Productivity Improvement
- Production Scheduling
- Manufacturing Processes
- Standard Operating Procedures
- Operations Management
- Machine Operation
- Cross-Functional Teamwork
- Materials Handling
- Quality Control
- Assembly and Production
- Schedule Management
- Continuous Improvement
- Training and Mentoring
- Inventory Management
- Production Management
- Schedule Development
- Inventory Oversight
- Activity Reporting
- Schedule Oversight
- Logistics
- Staff Management
- Shift Checklists
- Worker Training
- Data Analytics
- Quality Assurance Expertise
- Production and Processing
- Materials Management
- Equipment Operation
Timeline
Manufacturing Production Supervisor
Helwig Carbon
05.2023 - Current
Assistant Supervisor
Helwig Carbon
05.2017 - 05.2023
Machine Operator
Helwig Carbon
05.2015 - 05.2017
Some College (No Degree) - Automotive Mechanics
M.A.T.C
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