Summary
Overview
Work History
Education
Skills
Certification
Professional Highlights
Timeline
Receptionist
LATARSHA D. ACOSTA

LATARSHA D. ACOSTA

Riverview,FL

Summary

Experienced and self-motivated team player with a proven track record of excellence and satisfactory performance. Organized, proficient and detail-oriented with a Bachelor of Science degree in Business Management. Highly skilled in time management and verbal communication, passionate about helping an organization reach goals and executing excellence.

Overview

11
11
years of professional experience
1
1
Certification

Work History

HR Project Manager II & Document Control Specialist

Inogen
10.2022 - 10.2024
  • Design, build, and standardize templates and processes for the Transformation Management Office and HR Enablement Office.
  • Take projects from the original concept through to final implementation.
  • Aid in managing Inogen's project roadmap.
  • Oversee and coordinate quality and operations projects in the TMO/HR and serve as project manager between business teams. Define project scope and objectives.
  • Assess project issues and develop resolutions to direct the analysis of and solutions to problems; meet productivity, quality, and client-satisfaction goals.
  • Develop detailed work plans, schedules, project estimates, resource plans, budgets, and status reports.
  • Responsible for overall project deliverables and managing project team effectiveness and efficiency.
  • Prepare for, conduct, and document outcomes and actions from project meetings.
  • Ensure deliverables meet project requirements; review deliverables with business stakeholders and incorporate feedback.
  • Manage and execute projects end-to-end, driving integration and optimization of all corresponding components, documentation, processes, and deliverables.
  • Define, schedule, and accurately estimate task durations to develop and maintain a realistic schedule on projects.
  • Ensure consistency and quality of projects using a data-driven approach leading to the implementation of potential solutions.
  • Manipulate and interpret large datasets to deliver actionable insights to business teams.
  • Develop and implement detailed and accurate reports for the business and management team, providing visibility into performance against key business objectives and supporting business decisions.
  • Guide stakeholders in defining and delivering clear requirements to identify, prioritize, and scope projects to deliver against business objectives.
  • Interpret business challenges, create process mapping, analyze potential improvements, and translate these into best practices and solutions.
  • Evaluate and assess project strengths, weaknesses, and risks.
  • Monitor projects and oversee project managers to ensure goals are met.
  • Ensure identification, execution, and maintenance of change management procedures.
  • Maintain regular and punctual attendance.
  • Comply with all company policies and procedures.
  • Accountable for ongoing maintenance and development of new written department policies and procedures, work instructions, and process flows in Intelex and other training platforms.
  • Work closely with the internal document compliance team to ensure appropriate approval prior to document release.
  • Recognize issues, advise, and confer with leadership and project teams on matters affecting project records, documents, and deliverable products.
  • Interview subject matter experts and conduct necessary research to compile and report accurate content representing existing processes.
  • Develop and communicate processes through various formats such as print, audio/video, job aids, etc.

Document Control Coordinator

Global Widget
01.2022 - 06.2022
  • Coordinates the revision process of Standard Operating Procedures (SOPs), forms, batch records, and other controlled documents.
  • Maintains procedures for inspection readiness, the best practices for documentation, and document change control.
  • Ensures documents adhere to the standard format and reviews quality records to minimize typographical and other documentation errors.
  • Verifies that all items requiring revision control are accurately entered into the document control system and properly linked to ensure full traceability.
  • Ensures documents and records meet quality standards prior to submission for final review and approval.
  • Coordinates the revision, review, approval, and obsoletion of SOPs and other Good Manufacturing Practice (GMP) documents.
  • Organizes and maintains accurate and reliable filing systems for paper-based GMP documents.
  • Ensure proper onsite documentation storage as applicable.
  • Verifies retention requirements, arranges document cataloging, packing, long-term storage, or disposal of appropriate documents at time of closeout.
  • Assists in organizing Quality Assurance (QA) records by scanning, archiving, and maintaining historical files for SOPs and forms.
  • Enter updates and edits-controlled documents, coordinating requirements for new documents with internal customers.
  • Serves as a local system administrator for the Document Management System.
  • Assigns numbers to control the issuance and use of logbooks and laboratory notebooks.
  • Oversee the issuance of deviations, batch/lot numbers, and batch production records to support manufacturing.
  • Issues controlled documents for training, testing, or batch production purposes.

Consulting for ISO 14001

Acosta Consulting
01.2020 - 04.2020
  • Provided consultation and expertise to Molded Fiber Glass for three months in Florida on implementing the ISO 14001 Environmental Management System.

ISO & Lean Coordinator, Manager Rep & Document Control Coordinator

Molded Fiber Glass of NC
01.2014 - 01.2020
  • Supervised the implementation and maintenance of IATF 16949 and ISO 9001 Quality Management Systems.
  • Served as Document Control Coordinator under ISO requirements for the entire organization.
  • Authored and revised work instructions, Standard Operating Procedures (SOPs), forms, and quality documentation.
  • Implemented the IATF 16949 Quality Management System across the company.
  • Maintained and archived Document Change Requests (DCRs).
  • Ensured all documents were legible and compliant with ISO standards.
  • Represented management during first and third-party audits.
  • Monitored work procedures and processes to ensure compliance with ISO standards.
  • Lead Auditor and supported quality management and internal auditing systems.
  • Managed a team of 16 internal auditors and 8 Quality Inspectors.
  • Coordinated and conducted Lean 7S activities and audits.
  • Mentored the sister plant in Mexico.

Education

Bachelor of Science - Business Administration w/ major in Business Management

ECPI University
Virginia Beach, VA
03.2014

Associate of Applied Science - Computer and Information Science w/major in Business Systems Administration

ECPI University
Virginia Beach, VA
07.2007

Nursing - Certified Nursing Assistant

Tri-Smith College
Fayetteville, NC
01.1995

Skills

  • PROJECT MANAGEMENT
  • DOCUMENT CONTROL
  • QUALITY ASSURANCE
  • BUSINESS OPERATIONS
  • COMPLIANCE

Certification

  • Certified Lean Six Sigma (Greenbelt)
  • IATF 16949 Internal Auditor
  • ISO 9001 Internal Auditor
  • IATF 16949 & ISO 9001 Leadership Training
  • ISO 13485: Lead Auditor
  • ISO 14971 Risk Management
  • CAPA (Corrective/Preventive Action)
  • Mitutoyo Institute of Metrology (Gage Calibration Systems and Methods/GD&T)
  • ISO 14001 Internal Auditor
  • ISO 17025 Internal Auditor
  • APQP, Control Plans
  • Process FMEA, PPAP, Root Cause Analysis
  • GMC Schematic Blueprint Reading
  • FDA 21 CFR 820 cGMP
  • Deviations/Nonconformance
  • Certified Document Control
  • Advanced Microsoft (Word, PowerPoint, Excel, Outlook)
  • Safety Team & Communication Team
  • Lean Committee & Lean Coordinator
  • Internal Auditor Team
  • Performance Evaluation Team
  • Continuous Improvement Team
  • RCRA Team
  • Environmental Team
  • Quality Team
  • Monday.com
  • Veeva Vault
  • Intelex
  • Master Control

Professional Highlights

  • Data Analysis
  • Leadership
  • Problem Solving & Decision Making
  • Six Sigma Techniques & Lean Concepts
  • Critical Thinking & Time Management
  • Administrative & Communication Skills
  • Team Building & Collaboration Team
  • Analytical Thinking & Problem Solving
  • Risk Management/Mitigation
  • Effective Reporting
  • Root Cause Analysis
  • Evaluate projects strengths, weaknesses and risks.
  • Knowledgeable of Standard Operating Procedures
  • Technical Writing
  • Active Listening & Emotional Intelligence

Timeline

HR Project Manager II & Document Control Specialist

Inogen
10.2022 - 10.2024

Document Control Coordinator

Global Widget
01.2022 - 06.2022

Consulting for ISO 14001

Acosta Consulting
01.2020 - 04.2020

ISO & Lean Coordinator, Manager Rep & Document Control Coordinator

Molded Fiber Glass of NC
01.2014 - 01.2020

Bachelor of Science - Business Administration w/ major in Business Management

ECPI University

Associate of Applied Science - Computer and Information Science w/major in Business Systems Administration

ECPI University

Nursing - Certified Nursing Assistant

Tri-Smith College
LATARSHA D. ACOSTA