LaTasha Collins
Arlington
Summary
Dedicated title processing professional with over 10 years of experience in streamlining workflows and enhancing operational efficiency. Proven ability to collaborate with teams and maintain compliance with state regulations, contributing to timely title delivery and customer support.
Overview
16
16
years of professional experience
Work History
Title Clerk
Grubbs Family of Dealerships
Grapevine
04.2022 - 05.2026
- Processed vehicle titles for timely delivery and customer satisfaction.
- Maintained accurate records of title transfers and registrations.
- Coordinated with state agencies for title approvals and compliance.
- Assisted customers with title-related inquiries and documentation requirements.
- Reviewed documents for accuracy before processing titles and registrations.
- Collaborated with sales team to ensure smooth title transfer procedures.
- Trained new staff on title processing systems and best practices.
- Processed applications for new titles, transfers and duplicate titles.
- Assisted customers with questions about the titling process or fees associated with it.
- Coordinated with other departments to resolve issues related to the titling process.
- Verified accuracy of title documents for completeness and correctness.
- Entered lien information into the system.
- Researched customer inquiries regarding title information.
- Notified supervisor of possible delays and issues.
Automotive Title Clerk
Metro Auto Auctions
The Colony
09.2018 - 04.2022
- Reviewed documents for accuracy before processing titles and registrations.
- Streamlined workflows to improve title processing speed and accuracy.
- Processed applications for new titles, transfers and duplicate titles.
- Maintained up-to-date knowledge of DMV title regulations across states and ensured compliance in all processed paperwork.
- Processed vehicle titles for auction transactions to ensure compliance with regulations. and registrations for auction transactions.
- Resolved title discrepancies and issues for clients, enhancing customer satisfaction and trust.
- Assisted customers with questions about the titling process or fees associated with it.
- Performed data entry of vehicle information into system for registration purposes.
Vehicle Title Processor
IAA
Schaumburg
01.2010 - 08.2018
- Processed vehicle titles and ensured compliance with state regulations.
- Ensured accuracy and completeness of documentation prior to processing vehicle titles.
- Managed customer inquiries regarding title status and requirements.
- Resolved title discrepancies through effective collaboration with Sellers.
- Researched Motor Vehicle records for any discrepancies or irregularities in ownership history.
- Processed compliant paperwork by maintaining up-to-date knowledge of DMV title regulations for each state.
Education
Limestone High School
Peoria, ILSkills
- Title processing
- Document verification
- State compliance
- Data entry
- Workflow optimization
- Title research
- Attention to detail
- Accuracy and precision
- Customer service
- Problem solving
- Team collaboration
- Teamwork
- Multitasking
- Active listening
- Excellent communication
- Effective communication
Timeline
Title Clerk
Grubbs Family of Dealerships
04.2022 - 05.2026
Automotive Title Clerk
Metro Auto Auctions
09.2018 - 04.2022
Vehicle Title Processor
IAA
01.2010 - 08.2018
Limestone High School