Latasha Gholston
Mount Pleasant,TX
Summary
Results-driven Quality Assurance Technician with experience at Wayne Sanderson Farm, skilled in testing procedures and auditing. Proven ability to enhance product reliability through effective collaboration and equipment inspection. Recognized for resolving quality issues promptly, ensuring compliance with safety standards while fostering positive team dynamics.
Overview
2026
2026
years of professional experience
Work History
Quality Assurance Technician
Wayne Sanderson Farm
06.2024 - Current
- Conducted quality inspections on produce to ensure compliance with safety standards.
- Documented and reported quality control findings to improve farm processes.
- Assisted in implementing standardized testing procedures for product evaluation.
- Collaborated with team members to resolve quality issues promptly.
Remote Customer Service Representative
Advanced Call Center Technologies LLC
2020 - 2024
- Assisted customers with inquiries, providing accurate information and support on products and services.
- Resolved customer complaints efficiently, ensuring satisfaction and fostering positive relationships.
- Maintained detailed records of customer interactions using CRM software to enhance service quality.
- Collaborated with team members to streamline processes, improving response times for customer queries.
Quality Control Technician
Pilgrims Pride Corp
2010 - 2020
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Conducted quality inspections on production lines to ensure compliance with safety and quality standards.
- Monitored inventory of quality assurance supplies, ensuring availability for seamless operations.
- Collaborated with production teams to address and resolve quality concerns, improving overall product reliability.
Education
High School Diploma - General Studies
Mount Pleasant High School
Mount Pleasant, TX05.1997
Skills
- Testing procedures
- Auditing
- Equipment inspection
- Lab equipment maintenance
Timeline
Quality Assurance Technician
Wayne Sanderson Farm
06.2024 - Current
Remote Customer Service Representative
Advanced Call Center Technologies LLC
2020 - 2024
Quality Control Technician
Pilgrims Pride Corp
2010 - 2020
High School Diploma - General Studies
Mount Pleasant High School