Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Latasha Rogers

Chesterfield,MO

Summary

Community Manager with extensive experience in property management and tenant relations at BH Management Services. Proven track record in budget management and vendor coordination, achieving significant cost reductions and enhanced operational efficiency. Strong leadership and analytical skills drive high customer satisfaction and successful occupancy rates. Results-oriented professional with a focus on maintaining properties and addressing resident needs effectively.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Community Manager

BH Management Services
Chesterfield, MO
09.2022 - Current
  • Implemented cost-cutting measures to reduce overhead without compromising quality standards.
  • Advised property owners on improvements and investments to enhance property value.
  • Resolved tenant complaints promptly to maintain high levels of customer satisfaction.
  • Evaluated staff performance to identify training needs and staffing adjustments.
  • Analyzed market conditions to uncover opportunities for operational efficiency improvements.
  • Coordinated with vendors for procurement of services including repairs and renovations.

Starbucks Team Lead

Target
Chesterfield, MO
06.2022 - 09.2022
  • Conducted performance appraisals, offering constructive feedback and identifying improvement areas.
  • Ensured team compliance with company policies and procedures consistently.
  • Motivated staff using effective positive reinforcement techniques.
  • Trained new employees on relevant processes and procedures for swift onboarding.
  • Delegated daily tasks to enhance group productivity and efficiency.
  • Managed inventory counts, resolved discrepancies, and maintained accurate paperwork.

Assistant Property Manager

BH Management Services
Chesterfield, MO
08.2019 - 06.2022
  • Reviewed lease documents for compliance with local laws and updated as necessary.
  • Organized community events to strengthen relationships among residents.
  • Created and maintained tenant files, including rental payments and lease agreements.
  • Processed tenant applications, verifying credit history and employment status.
  • Ensured adherence to all fair housing laws and practices.
  • Provided potential renters with property information during showings to enhance understanding.

General Manager of Food Service

Oberweis Ice Cream and Dairy Store
Park Ridge, IL
07.2009 - 08.2019
  • Trained new hires on company policies and procedures to ensure compliance.
  • Managed inventory levels to maintain adequate supplies while minimizing waste.
  • Developed relationships with key customers to enhance revenue generation.
  • Supervised staff in all aspects of restaurant operations for optimal performance.
  • Scheduled staffing based on daily business volume to meet customer demand.
  • Organized promotional events, including special menus and discounts, to attract customers.
  • Resolved customer concerns efficiently with accurate and detailed information.
  • Oversaw daily restaurant operations, ensuring efficient service and high customer satisfaction.

Restaurant General Manager

Baja Fresh
Niles, IL
03.2006 - 07.2009
  • Scheduled staff shifts and monitored labor costs.
  • Performed administrative tasks such as payroll processing and accounts receivable management.
  • Managed relationships with suppliers to ensure timely delivery of products.
  • Maintained accurate inventories of food, supplies and equipment.
  • Recruited, trained, and supervised staff members.
  • Optimized profits by controlling food, beverage and labor costs by establishing portion control and quality standards.
  • Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.

Education

Associate of Science - Business Management

Devry University
Chicago
05-2002

Skills

  • Property management and lease administration
  • Vendor coordination
  • Tenant relations and market analysis
  • Budget management

Accomplishments

  • Proud Committee Member Of DEI
  • Regional Mentor
  • Property Manager of the Year 2024
  • Property of the Year 2024
  • 2024 Spotlight for National Women's Month

Certification

  • CAM (Certified Apartment Manager)
  • CPR Certified

Timeline

Community Manager

BH Management Services
09.2022 - Current

Starbucks Team Lead

Target
06.2022 - 09.2022

Assistant Property Manager

BH Management Services
08.2019 - 06.2022

General Manager of Food Service

Oberweis Ice Cream and Dairy Store
07.2009 - 08.2019

Restaurant General Manager

Baja Fresh
03.2006 - 07.2009

Associate of Science - Business Management

Devry University

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