Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lataya Brown

Jacksonville

Summary

Dependable and service-focused delivery driver motivated to deliver consistent, prompt and courteous service. Reliable and energetic professional provides prompt, seamless access to supply. Veteran driver over several years delivers energetic approach to meeting expectations. Online Customer Service Commerce with demonstrated skills in dedicated support, organization, and problem-solving. Proven strengths in establishing rapport with customers and building lucrative partnerships. Efficient Fast Food Worker known for high productivity and ability to complete tasks swiftly. Skilled in customer service, cash handling, and food preparation with focus on maintaining cleanliness and orderliness in fast-paced environments. Excel in communication, teamwork, and adaptability, ensuring seamless operations and positive customer experiences. Highly competent Warehouse Worker with robust experience in inventory management, order fulfillment, and shipping/receiving processes. Notable strength in maintaining optimal warehouse organization and safety standards. Committed to improving efficiency and productivity through continuous process improvement. In previous roles, contributed to reducing order-processing times and boosting customer satisfaction levels. Adaptable Manager offers many years of experience coordinating operations to achieve organizational goals. Communicative team leader with expertise in strategic planning and inventory management. Committed to driving improvements through innovation and leadership.

Overview

4
4
years of professional experience

Work History

Delivery Driver

DoorDash
Jacksonville
01.2021 - 02.2025
  • Delivered food orders promptly to customers in various locations.
  • Navigated efficiently using GPS and mapping applications.
  • Communicated effectively with customers regarding order status and delivery issues.
  • Maintained cleanliness and organization of delivery equipment and vehicle.
  • Collaborated with restaurant staff to ensure timely food preparation and pickup.
  • Followed safety protocols to ensure secure handling of food items during transport.

Sales Associate

Omaha Steaks International
Jacksonville
09.2023 - 01.2025
  • Assisted customers in selecting premium meat products and gourmet items.
  • Processed customer transactions accurately using point-of-sale systems.
  • Provided exceptional customer service to enhance the shopping experience.
  • Collaborated with team members to promote seasonal sales and specials.
  • Handled customer inquiries and resolved issues promptly to ensure satisfaction.
  • Greeted customers and provided exceptional customer service.
  • Handled customer complaints in a professional manner.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Used technology resources to assist customers in locating and selecting items.

Work From Home Agent

ADT
Jacksonville
06.2022 - 09.2024
  • Managed customer inquiries through phone and online chat platforms.
  • Resolved billing issues and facilitated payment processing for customers.
  • Maintained knowledge of ADT products to advise customers effectively.
  • Provided customer service support to customers over the phone, responding to inquiries and addressing concerns.

Manager

Taco Bell
Jacksonville
04.2021 - 12.2023
  • Supervised daily operations and ensured compliance with health and safety standards.
  • Trained and mentored team members on customer service protocols and food preparation.
  • Managed inventory levels through regular stock checks and ordering procedures.
  • Resolved customer complaints by providing effective solutions and maintaining satisfaction.
  • Monitored cash handling procedures to ensure accuracy and accountability in transactions.
  • Monitored staff performance and addressed issues.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Provided leadership during times of organizational change or crisis situations.

Warehouse Worker

Amazon
Jacksonville
12.2021 - 08.2022
  • Organized inventory in designated storage locations for easy access.
  • Maintained cleanliness and orderliness of work areas for safety compliance.
  • Packaged items carefully using protective materials like bubble wrap or foam sheets.
  • Organized warehouse space for efficient storage of products.
  • Staged and sorted multiple types of products for loading.
  • Followed established guidelines for picking orders accurately.
  • Inspected damaged goods prior to disposal or return to vendor.

Education

GED -

Terry Parker
Jacksonville, FL
11-2024

Skills

  • Customer service
  • Team collaboration
  • Order processing
  • Inventory management
  • Problem resolution
  • Sales techniques
  • Time management
  • Leadership development
  • Communication skills
  • Safe driving
  • Route planning
  • Package scanning
  • Loading and unloading
  • Valid Driver's license
  • Courteous and polite demeanor
  • Positive attitude
  • Shipping and packaging
  • Problem-solving
  • Dependable and reliable

Timeline

Sales Associate

Omaha Steaks International
09.2023 - 01.2025

Work From Home Agent

ADT
06.2022 - 09.2024

Warehouse Worker

Amazon
12.2021 - 08.2022

Manager

Taco Bell
04.2021 - 12.2023

Delivery Driver

DoorDash
01.2021 - 02.2025

GED -

Terry Parker