LaTeshia McChristion
Killeen,TX
Summary
Experienced with managing complex administrative tasks and supporting senior executives. Utilizes organizational skills to streamline office operations and enhance productivity. Track record of effective communication and problem-solving to meet team objectives.
Overview
9
9
years of professional experience
Skills
- Proficient in Microsoft office
- Executive support experience
- Project coordination expertise
- Expert time management
- Scheduling services
- Basic accounting
- Microsoft outlook
- Data entry
- Microsoft Word
- Excel spreadsheets
- De-escalation
Work History
Sr Administrative Assistant
Central Counties Services
10.2019 - 02.2025
- Served as a reliable point of contact for both internal and external stakeholders, demonstrating strong problem-solving skills to address any issues that arose.
- Supported program operations by preparing and updating documents, reports and spreadsheets.
- Performed financial reviews and billed each client account for monthly services.
- Completed applications for SSA/CHIP/SNAP
- Verified insurance
- Medical scheduling
- Complete and process releases of information
Administrative Support
Blackboard
03.2019 - 10.2019
- Admission
- Billing
- Basic Math
- Resolved inbound customer calls and inquiries
- Documented information into web-based ticketing system
- Completing special projects as requested by management
Leadership Team Member
Teleperformance USA
08.2017 - 03.2019
- Give clear objectives to team
- Regularly listened to calls and provided telephone coaching's with support of upper management
- Work with management team to reduce errors
- Responsible for supplying sales team with necessary information in connection with any changes.
Sr. Conservation Specialist
American Income Life Insurance Company
01.2016 - 07.2017
- Servicing inbound calls from current policyholders with the intent of canceling their insurance benefits.
- Placing outbound calls to policyholders regarding coverage
- Record the outcome of the calls
- Compose business letters
- Accounting
Education
No Degree - Human Resource Management
05-2026
Timeline
Sr Administrative Assistant - Central Counties Services
10.2019 - 02.2025
Administrative Support - Blackboard
03.2019 - 10.2019
Leadership Team Member - Teleperformance USA
08.2017 - 03.2019
Sr. Conservation Specialist - American Income Life Insurance Company
01.2016 - 07.2017
Central Texas College - No Degree, Human Resource Management
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