Malvin Hearns
Killeen
Summary
Insightful clinician with 10 years of experience in counseling settings and prior history in customer service. Proficient in applying cognitive behavioral therapy to promote client growth and change. Adept at facilitating individual and couples therapy with a focus on meeting client goals.
Overview
16
16
years of professional experience
1
1
Certification
Work History
TCCOOMI Case Worker 2
Central Counties Services
01.2022 - Current
- Facilitate group therapy sessions
- Adhere to clinical standards of HIPAA and TDCJ
- Conduct program screenings
- Conduct skills training sessions using Illness Management Recovery
- Facilitate intake evaluations with counselors
- Provide Intensive Case Management Services to Clients on Parole
Qualified Mental Health Professional
Metrocare Services
01.2015 - 10.2022
- Created client treatment plans based on assessments and goals.
- Referred clients to external resources for additional support.
- Performed research tasks to increase knowledge of human behavior and performance.
- Crisis management in a high crisis area with high volume.
- Counseled patients individually and in group sessions.
- Assisted clients in overcoming dependencies, adjusting to change and removing bad habits.
- Documented observations, interventions and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
- Conducted 15-minute and unscheduled checks on patients, immediately responding to hazardous incidents or crises to maintain safe milieu.
Psychiatric Technician 2
Central Louisiana State Hospital
09.2013 - 01.2015
- Handled vital sign monitoring, medication administration and patient behavior assessments.
- Communicated with clients and families effectively building lasting relationships.
- Identified and addressed individual mental health challenges to support patients.
- Conducted 15-minute and unscheduled checks on patients, immediately responding to hazardous incidents or crises to maintain safe milieu.
- Used thermometers or blood pressure gauges to take and record measures of patients' physical condition.
- Verified patient health history and contact information for chart accuracy.
- Led prescribed individual or group therapy sessions as part of specific therapeutic procedures.
- Bathed, fed and dressed patients based on individual abilities.
Electronic Sales Associate
Wal-Mart
10.2009 - 10.2014
- Approached customers and engaged each compelling conversations through use of effective interpersonal and people skills.
- Searched store inventory system to determine whether requested products were available.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Completed customer's purchase by effectively processing credit and debit cards, cash and personal checks.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Maintained current knowledge of special savings, sales, promotions and other offerings to enhance customer support.
Education
M.D. - Clinical Mental Health Counseling
Capella University
Minneapolis, MN09-2026
Bachelors of Science - Psychology
Northwestern State University
05.2012
Skills
- Client Goal Planning
- Microsoft Office, Excel, Power Point, Windows and Mac operating systems
- Patient Evaluation
- Safety and Risk Assessments
- Psychiatric and Mental Health Care
- Clinical Documentation Mastery
- Unit Management and Leadership
- Adobe Premiere Pro, Final Cut pro editing software
- Customer Service
- Problem Resolution
Certification
CPR (7 years) CPR certified (7 years) Excel (7 years) Mac (Less than 1 year) Microsoft Office (10+ years) Mac OS Case Management Crisis Intervention Operating Systems (7 years) Crisis Management Microsoft Windows Social Work Group Therapy (7 years) Behavioral Therapy (7 years) Cognitive Behavioral Therapy Conflict Management Motivational Interviewing Basketball Intake Experience Behavioral Health Certifications and Licenses Illness management Additional Information CPR certified through the American Heart Association - Trained in Crisis Prevention Support courses.
Timeline
TCCOOMI Case Worker 2
Central Counties Services
01.2022 - Current
Qualified Mental Health Professional
Metrocare Services
01.2015 - 10.2022
Psychiatric Technician 2
Central Louisiana State Hospital
09.2013 - 01.2015
Electronic Sales Associate
Wal-Mart
10.2009 - 10.2014
Bachelors of Science - Psychology
Northwestern State University
M.D. - Clinical Mental Health Counseling
Capella University
Awards
Member, Small Business Association (2008 - present), Videography and film Editing Specialist
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