Latia Largo
Gallup,NM
Summary
Flexible Customer Order Specialist willing to work hard to satisfy customers. A bilingual professional possessing talents in prompt issue resolution and improving customer experiences. Looking for a challenging role where great problem solving-skills can be well-utilized.
Service-oriented individual boasting a career spent managing issues and assisting customers while remaining composed and positive. A smart Customer Order Specialist committed to driving business through effective communication and active listening skills.
Multi-talented Sales Assistant adept at handling any store department. Talent for inventory management and documentation. ambitious in advancing personal expertise and company sales performance.
Overview
14
14
years of professional experience
Work History
Customer Order Specialist
Home Depot
Gallup, NM
03.2019 - Current
- Received incoming customer orders via phone, email and fax.
- Processed customer orders accurately and in a timely manner.
- Provided product information to customers as requested.
General Manager
Days Inn Hotel
Gallup, NM
06.2010 - 03.2019
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Education
High School Diploma -
Fort Wingate High School
Fort Wingate, NM05-2003
Some College (No Degree) - Nursing
University of New Mexico
Gallup, NMSkills
- Customer service orientation
- Customer service analysis
- Customer service advocacy
- Customer service and communication skills
- Customer service and retention
- Customer service and care
- Customer service skills
- Customer service leadership
Timeline
Customer Order Specialist
Home Depot
03.2019 - Current
General Manager
Days Inn Hotel
06.2010 - 03.2019
High School Diploma -
Fort Wingate High School
Some College (No Degree) - Nursing
University of New Mexico
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