Laticia Johnson
Summary
Hardworking with strong multitasking and customer service skills. Committed to speeding up processes and helping people. Eager to contribute to team efforts.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Office Manager
Bokk Transportation
Atlanta, GA
02.2023 - Current
- Developed and implemented office policies and procedures.
- Assisted with the preparation of budgets, forecasts and financial statements.
Customer Service Representative
Sparkhound
Atlanta
08.2021 - 06.2022
Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Dental Assistant
Dentistry For Children
Woodstock, GA
03.2021 - 07.2021
Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
Customer Service Associate
Kroger
Atlanta, GA
05.2017 - 07.2020
Education
Associate of Science - Dental Hygiene
Atlanta Technical College
05.2021
Skills
- Office Equipment Proficiency
- Microsoft office applications
- Strong cross functional partnership skills
- Customer Service
- Teamwork and Collaboration
- Patient Care
Certification
- RDA - Registered Dental Assistant
- Certified Dental Assistant
Timeline
Office Manager
Bokk Transportation
02.2023 - Current
Customer Service Representative
Sparkhound
08.2021 - 06.2022
Dental Assistant
Dentistry For Children
03.2021 - 07.2021
Customer Service Associate
Kroger
05.2017 - 07.2020
Associate of Science - Dental Hygiene
Atlanta Technical College