Latifah Staples
Florissant,MO
Summary
Outgoing Coordinator with experience overseeing multiple tasks and managing employees successfully. Hardworking professional committed to providing outstanding customer service and assistance.
Overview
10
10
years of professional experience
Work History
Compliance Coordinator
UGE
08.2023 - Current
- Improved compliance by developing and implementing comprehensive policies and procedures.
- Conducted thorough audits to identify areas for improvement in regulatory adherence.
- Enhanced company reputation by ensuring strict compliance with all applicable laws and regulations.
- Streamlined processes for increased efficiency in monitoring and reporting compliance activities.
- Collaborated with cross-functional teams to address any identified compliance issues promptly.
- Served as liaison between management and staff on matters related to ethics, integrity, and compliance concerns or inquiries.
Coordinator
Autumn View Gardens
08.2018 - 06.2023
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Monitored front areas so that questions could be promptly addressed.
- Assisted with meeting and event coordination, managing conference and meeting room bookings to minimize overlap.
- Worked with manager and supervisor to plan and coordinate production schedules.
- Gathered employee data to develop monthly work schedules, enabling proper staffing for departments for each shift.
- Developed strong working relationships with management and executive team through effective scheduling and communication skills.
- Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
Patient Care Coordinator
Express Scripts
03.2014 - 08.2018
- Perform analytical and data entry task
- Answer patient calls, emails and questions
- Schedule Tri Care members prescriptions to go out via mail
- Updated client information and daily task
Skills
- Valiant Scheduling Program
- Calendaring and Scheduling
- Handling Complaints
- Call Screening
- Performance Review
- Medical Terminology
- Office Management
- Referral Coordination
- Patient Scheduling
- Coordinate Schedules
Timeline
Compliance Coordinator
UGE
08.2023 - Current
Coordinator
Autumn View Gardens
08.2018 - 06.2023
Patient Care Coordinator
Express Scripts
03.2014 - 08.2018
Similar Profiles
Bruna D FernandesBruna D Fernandes
Paa Agente at UGEPaa Agente at UGE
Mohammed AselMohammed Asel
Ramp Operations Agent at UGE - United AirlinesRamp Operations Agent at UGE - United Airlines
Myles McCallumMyles McCallum
Laborer Operator at Americas Central PortLaborer Operator at Americas Central Port