Latisha Chandipersaud
Apopka,FL
Summary
Certified Pharmacy Technician with extensive experience in specialty pharmacy operations, billing resolution, and workflow optimization. Recognized for exceptional problem-solving abilities, reliability, and meticulous attention to detail in fast-paced environments. Committed to enhancing processes, fostering team collaboration, and training colleagues to uphold compliance standards while delivering efficient patient care. Eager to leverage expertise to contribute to a dynamic healthcare team focused on excellence in service delivery.
Overview
17
17
years of professional experience
3
3
Certifications
Work History
Certified Pharmacy Technician II
BioPlus Specialty Pharmacy
Lake Mary, Florida
12.2023 - Current
- Analyzed and entered moderately complex prescriptions, effectively resolving adjudication and billing discrepancies to support efficient processing.
- Resolved escalated claims and system issues through collaboration with internal departments to ensure timely solutions.
- Led assessments of training effectiveness to drive knowledge retention and skill application in employee performance. Conducted training sessions aimed at enhancing workflow efficiency and system functionality.
- Contributed to two Kaizen event evaluating specialty pharmacy operations, helping identify process improvement opportunities to streamline workflow and support operational efficiency.
Certified Pharmacy Technician
CVS Pharmacy
Orlando, Florida
09.2023 - 12.2023
- Acquired Florida Board of Pharmacy Technician License, enabling provision of essential pharmaceutical services
Certified Pharmacy Technician
Nyu Langone
Mineola, New York
06.2021 - 07.2023
- Oversaw medication distribution and delivery processes hospital-wide, prioritizing efficiency in patient care.
- Ensured accurate recording of compounded products to facilitate proper labeling and compliance.
- Maintained detailed compliance logs to support regulatory adherence in monitoring refrigerator temperatures and IV hood upkeep.
- Oversaw the organization and distribution of crash cart medication trays, maintaining operational readiness and compliance.
Lead Certified Pharmacy Technician
Northwell Health/Vivo Mail-Order Pharmacy
Manhasset, New York
05.2018 - 06.2021
- Directed leadership and operational support in high-volume mail order fulfillment pharmacy to ensure accurate and timely dispensing of prescription medications.
- Streamlined workflow by effectively organizing staff schedules and implementing rotation plans.
- Oversaw operation and maintenance of pharmacy automation machines, ensuring error correction and routine upkeep.
Certified Pharmacy Technician
Fidelis Care
Rego Park, New York
06.2017 - 05.2018
- Coordinated efforts with CVS Caremark and Facets to refine and streamline client care procedures.
- Executed data entry for medication prior authorizations, streamlining pharmacist review and enhancing workflow efficiency.
Certified Pharmacy Technician
CVS Pharmacy
Inwood, New York
08.2013 - 06.2017
- Assisted pharmacists with medication preparation and labeling, maintaining compliance with safety regulations.
- Collaborated with healthcare providers to clarify prescription orders and resolve patient inquiries promptly.
Pharmacy Technician
Mott Pharmacy
Far Rockaway, New York
08.2009 - 06.2013
- Maintained a high degree of professionalism and integrity, upholding ethical standards associated with the Pharmacy Technician Trainee role at all times.
- Demonstrated adaptability in quickly learning new technology platforms, enhancing overall productivity within the pharmacy setting.
Education
Associate - Accounting And Finance
New York City College of Technology of The City University of New York
Brooklyn, NY06-2013
Skills
- Dependability
- Team collaboration
- Task prioritization
- Workflow optimization
- Training and mentorship
- Problem resolution
Certification
• State Registered Pharmacy Technician - Florida 2023
Timeline
Certified Pharmacy Technician II
BioPlus Specialty Pharmacy
12.2023 - Current
Certified Pharmacy Technician
CVS Pharmacy
09.2023 - 12.2023
Certified Pharmacy Technician
Nyu Langone
06.2021 - 07.2023
Lead Certified Pharmacy Technician
Northwell Health/Vivo Mail-Order Pharmacy
05.2018 - 06.2021
Certified Pharmacy Technician
Fidelis Care
06.2017 - 05.2018
Certified Pharmacy Technician
CVS Pharmacy
08.2013 - 06.2017
Pharmacy Technician
Mott Pharmacy
08.2009 - 06.2013
Associate - Accounting And Finance
New York City College of Technology of The City University of New York