LaTisha Clinepeat
New Haven,CT
Summary
Dedicated Lead Medical Assistant equipped to manage patient, administrative and team needs with organized approach and good prioritization skills. Keeps team members on-track with close monitoring and motivational strategies. Handles patients' needs with friendly, knowledgeable approach while effectively meeting demands of busy offices and maintaining compliance with important standards. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Conscientious Healthcare professional offering over 20 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
Work History
Lead Medical Assistant
Express Urgent Care
09.2018 - Current
- Assisted physicians and nurses with clinical procedures following safe practices.
- Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
- Precepted newly hired medical assistants to train each on office procedures and important tasks.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented patient information in EMR and prepared paperwork for medical staff.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Monitored office procedures to correct problems and implement proactive improvements for better patient flow.
- Met operational targets consistently by guiding and motivating medical assistant team to effectively handling administrative and clinical needs.
- Audited samples and refrigerated medications to verify freshness and remove any expired packages.
- Coordinated work of junior staff to keep team performance high and effectively handle needs of Number+ patients per day.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Yale University
Yale New Haven Health System
08.2009 - 08.2019
- Interacted with customers by phone, email, or in-person to provide information.
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
- Participated in workshops and presentations related to projects to gain knowledge.
- Prepared project presentations and reports to assist senior staff.
- Explored new technologies and approaches to streamline processes.
- Collaborated with senior management on new initiatives to build confidence.
- Provided project progress updates and proposed solutions to issues.
- Maintained accurate records and documentation of projects to inform stakeholders of progress and updates.
Yale Hospital
Yale New Haven Health System
06.1999 - 07.2009
- Provided leadership, delegation, and exceptional medical service in high-pressure situations.
- Provided emergency medical care and conducted physical exams and interviews to gain medical history and relevant health data.
- Assisted in medical examinations, treatments and procedures for diverse conditions and patient populations.
- Monitored vital signs and documented temperature, pulse and blood pressure to assess patient condition.
- Supported medical staff in providing patient care in high-demand hospital environment.
- Performed basic laboratory tests and collected specimens for further analysis.
- Utilized medical instruments to perform minor surgeries and other procedures.
- Contributed to medical evacuations and transport of patients to other medical facilities.
- Provided emotional support to patients and their families.
- Followed all safety protocols and took necessary precautions while providing care.
- Assisted with lifting and moving patients.
- Delivered emotional support to patients and families.
- Collaborated with medical doctors and other healthcare professionals.
- Observed patient behavior to report changes to medical personnel.
Education
Medical Assistant -
Stone Academy - Hamden
West Haven, CT06.1995
Certified Nursing Assistant -
Pamlico Community College
Grantsboro, NC06.1992
High School Diploma -
Pamlico County High School
Bayboro, NC06.1991
Skills
- Performance Improvement
- Staff Oversight
- Payment Collection
- Patient Scheduling
- Procedure Assistance
- Phlebotomy
- Inventory Management
- HIPAA Compliance
- Medical Office Administration
- Data Entry
- Patient Flow Management
- Medical Terminology
- Medical Billing
- Monitoring Patient Progress
- Antigen Testing
- Lab Equipment Calibration
- EMR / EHR
- First Aid
- Adaptable
- Electronic Medical Records
- Specimens Collection and Processing
- Compassionate Caregiver
- Sterile Technique
- Vital Sign Monitoring
- Reliable Team Player
- Trustworthy Companion
- Diagnostic Procedures
- Direct Patient Care
- Diagnostic Equipment Expertise
- Inventory and Supply Management
- Prioritizing Stat Orders
- Insurance Claims
- Complex Problem-Solving
- Customer Service
- Knowledge of EKG Rhythm Interpretation
Affiliations
- Past Worthy Matron 2013 Eureka Chapter #2 Order of Eastern Star New Haven CT
- Past Illustrious Commandress 2021 Arabic Court #95 New Haven CT
- Currently District Lecturer for Prince Hall Grand Chapter State of Connecticut Inc
Timeline
Lead Medical Assistant
Express Urgent Care
09.2018 - Current
Yale University
Yale New Haven Health System
08.2009 - 08.2019
Yale Hospital
Yale New Haven Health System
06.1999 - 07.2009
Medical Assistant -
Stone Academy - Hamden
Certified Nursing Assistant -
Pamlico Community College
High School Diploma -
Pamlico County High School
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