Latisha Coenen
Sioux Falls,SD
Summary
Dependable and organized candidate successful at managing multiple priorities with a positive attitude. Willingness to learn new skills and qualities of what it takes to be at peak performance to benefit this company.
Overview
7
7
years of professional experience
Work History
Client Specialist
Milan Laser Hair Removal
Sioux Falls, SD
03.2021 - Current
- Developed strong reputable relationships with every client and resolving any inquiries they may have.
- Delivered exceptional customer service to every client by providing extensive knowledge of services and creating welcoming, positive experiences.
- Maintained well detailed records of every client interaction, conversation or inquiry, ensuring the best communication across the team.
- Collaborated with our nurse practicioners to provide the best care and comfort for every client.
- Assisted the clinic manager with monthly promotions by informing and contacting clients to purchase the best package to meet client's needs, resulting in revenue for the company.
- Processed client payments by collaborating with third party lenders, while informing clients of key information in our contract details.
- Maintained clinic and treatment room cleanliness
- Organized and enforced schedules on a timely manner to ensure clinic was operating smoothly
Cosmetologist
Southeastern Hair Design And Day Spa
Sioux Falls, SD
04.2019 - 03.2021
- Maintained a clean work environment by following strict sanitation guidelines and procedures.
- Demonstrated a high level of customer service to cater to clients needs and increase client retention.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients throught the day.
Education
Cosmetology -
Stewart School
Sioux Falls, SD04.2019
Skills
- Exceptional communication
- Teamwork and Collaboration
- Customer Service
- Understanding Customer Needs
- Problem Resolution
- Work Prioritization
- Administrative and Office Support
Timeline
Client Specialist
Milan Laser Hair Removal
03.2021 - Current
Cosmetologist
Southeastern Hair Design And Day Spa
04.2019 - 03.2021
Cosmetology -
Stewart School