Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Latisha Woods

Sicklerville,NJ

Summary

Ambitious and results-oriented Multi-Unit Omni Manager with over 15 years of experience and 7 years of multi-unit management. Committed, determined to drive customer satisfaction, team development, retain high performing talent and promote the company's overall mission. Experienced and ready to drive sales and retain top talent as a district manager.

Overview

26
26
years of professional experience

Work History

Store Manager

SOMA
10.2007 - Current
  • Promote team collaboration, sales performance, and efficiency by fostering healthy environments focused on mutual success
  • Effectively manage, hire, train and develop a team of 16 associates building a successful talent pool in boutique and remotely
  • Achieved top performance in the district in 7 metrics in 2018
  • Selected to take part in the East Advanced Leadership Program 2019
  • Coordinated weekly conferences/ touch bases with store associates to communicate sales and customer service goals
  • Top in the District in outreach and new customers and #3 in the region driving comp sales
  • Empowered leadership team through Department of Leadership to make smart decisions which positively impacted sales results
  • Stretch assignment overseeing NJ/Long Island 6 Stores and 1 General Manager.

General Manager

SOMA & White House Black Market
05.2023 - 10.2024
  • Directed operational strategies to enhance efficiency and streamline processes across both stores.
  • Implemented performance metrics to assess team productivity and drive continuous improvement initiatives.
  • Collaborated with cross-functional teams to develop and execute strategic plans for business growth.
  • Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
  • Selected for the LEADR Program

Market Manager

SOMA/Chico's Fas
03.2020 - 04.2020
  • Networked in market to build partnerships and connections with prospects.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Achieved sales goals and service targets by cultivating and securing new customer relations.
  • Lead 7 Stores in Central PA/ Upstate NY with a team of 7 Store managers, and 10 Assistant managers.

Store Manager

Chico's
10.2007 - 03.2018
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements
  • Reviewed performance data to monitor and measure productivity, goal progress, and activity levels
  • Recruit, network, interview and hire for new boutique openings and relocations
  • Build strong relationships with sister brand to promote internal promotions and cross-brand outreach events to drive sales
  • Proven ability to exceed the company's sales expectations by leading the brand in top sales and receiving the legacy manager award in 2013

Store Co-Manager

Eddie Bauer
08.2002 - 10.2007
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies
  • Helped with planning schedules and delegating assignments to meet coverage and service demands
  • Assisted team members with delivering friendly, knowledgeable service by applying proactive monitoring and corrective action strategies
  • Received Above and beyond award for excellent customer service and visual merchandising in 2004 &2005
  • Restructured company merchandising standards to increase customer traffic and product exposure

Department Manager

Sym's
09.1999 - 08.2002
  • Ordered merchandise, and supplies for the kid's department
  • Partnered with the merchandising team to plan and execute floor moves, merchandise placement, and overall sales set-up
  • Worked actively with the management team to create daily and weekly sales plans based on weekly sales trends
  • Train all new hires in the department

Education

Associate of Science - Business Administration

Mercer County Community College
Trenton, NJ

Business Administration

East Stroudsburg University of Pennsylvania
East Stroudsburg, PA

Skills

  • Training and development
  • Relationship building
  • Servant leader
  • Excellent Communication Skills
  • Goal-Oriented
  • Priority Setting
  • Customer relations

Languages

Spanish
Native or Bilingual

Timeline

General Manager

SOMA & White House Black Market
05.2023 - 10.2024

Market Manager

SOMA/Chico's Fas
03.2020 - 04.2020

Store Manager

SOMA
10.2007 - Current

Store Manager

Chico's
10.2007 - 03.2018

Store Co-Manager

Eddie Bauer
08.2002 - 10.2007

Department Manager

Sym's
09.1999 - 08.2002

Business Administration

East Stroudsburg University of Pennsylvania

Associate of Science - Business Administration

Mercer County Community College