Latisha Thomas
Rio Vista,CA
Summary
Dedicated professional with demonstrated strengths in customer service, time management, and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.
Overview
12
12
years of professional experience
Work History
Property Manager
AWI
06.2022 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
Leasing Consultant
FPI Management
04.2021 - 06.2022
- Greeted clients, showed apartments, and prepared leases.
- Verified tenant incomes and other information before accepting lease applications.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
Assistant Front Desk Manager
LHM
05.2018 - 08.2020
- Modeled positive attitude and encouraged front desk employees when dealing with difficult guests.
- Monitored front desk staffing hours and scheduled weekly employee shifts.
- Responded to customer service inquiries, both in-person and by telephone.
- Maintained high level of service and hospitality, contributing to corporate service recognition for property.
Assistant Property Manager
Trinity Management Inc
05.2011 - 08.2015
- Followed up on delinquent tenants and coordinated collection procedures.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Kept accurate records of all resident and tenant correspondence.
Education
People High School
Vallejo, CA05.2002
Skills
- Vacant Unit Monitoring, Monthly Fee and Payment Collection, Clear Communication
- Property Management
- Staff Management
Education And Training
Jesse Bethel | Vallejo, CA
Personal Information
LATISHA THOMAS, latishathomas09@yahoo.com, 314-556-9122, Vallejo, CA, 94591
Timeline
Property Manager
AWI
06.2022 - Current
Leasing Consultant
FPI Management
04.2021 - 06.2022
Assistant Front Desk Manager
LHM
05.2018 - 08.2020
Assistant Property Manager
Trinity Management Inc
05.2011 - 08.2015
People High School
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