Summary
Overview
Work History
Education
Skills
Awards
Timeline
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LATONAE A. RICHMOND

Crestwood,IL

Summary

Dynamic Office Manager with a proven track record at CICS Avalon Elementary School, excelling in data management and compliance. Leveraging strong communication and problem-solving skills, I enhanced staff collaboration and streamlined billing processes, ensuring efficient operations and improved student services. Proficient in CPS Database Systems and Microsoft Excel.

Overview

10
10
years of professional experience

Work History

Office Manager

CICS Avalon Elementary School
Chicago, IL
12.2024 - Current
  • Utilized Chicago Public Schools Student network system (ASPEN and ODA) for efficient data management.
  • Managed staff communication systems to enhance collaboration.
  • Oversaw billing and coding through My School Bucks.
  • Maintained school attendance records and ensured compliance with school-wide policies.
  • Managed uniform inventory and processed Family Income Information Forms in the CPS database.
  • Facilitated enrollment and recruitment efforts.

Office Manager

CICS Longwood High School
Chicago, IL
11.2023 - 11.2024
  • Utilized Chicago Public Schools Student network system (ASPEN and ODA) for efficient data management.
  • Managed staff communication systems to enhance collaboration.
  • Oversaw billing and coding through My School Bucks.
  • Maintained school attendance records and ensured compliance with school-wide policies.
  • Managed uniform inventory and processed Family Income Information Forms in the CPS database.
  • Handled all student medical paperwork, monitoring shot records, and health exams for 400+ students.
  • Facilitated enrollment and recruitment efforts.

Assistant Dean of Operations

Johnson College Prep
Chicago, IL
06.2023 - 11.2023
  • Managed medical paperwork for 450 students, ensuring compliance with immunization requirements.
  • Utilized ASPEN and ODA systems for data entry and staff communication.
  • Conducted billing and coding in My School Bucks, Financial Edge, and Smart Data software.
  • Monitored school attendance and ensured compliance with regulations.
  • Managed uniform inventory and processed Family Income Information Forms.
  • Coordinated with external medical services to schedule onsite health units for students.

Administrative Assistant

Johnson College Prep
Chicago, IL
08.2015 - 06.2023
  • Maintained student immunization records and coordinated onsite doctor visits for non-compliant students.
  • Handled billing transactions and managed over 300 phone calls daily, assisting parents with billing discrepancies.
  • Ordered office supplies and managed file organization for student records.
  • Facilitated email communication regarding medical records, billing, and student enrollment.
  • Collaborated effectively within a team to enhance operational quality and efficiency.

Education

Bachelor's Degree - Healthcare Administration

Southern New Hampshire University
02.2022

Skills

  • Time management
  • Interpersonal skills
  • Active listener
  • Problem-solving
  • Attention to detail
  • Communication
  • Leadership
  • Google Suites
  • Microsoft Office
  • Microsoft Excel
  • School Mint
  • PowerSchool
  • CPS Database Systems
  • Thrillshare
  • Salesforce
  • MySchoolBucks
  • School Pass

Awards

  • Honor Roll for 3 consecutive semesters
  • Phi Theta Kappa Honor Society

Timeline

Office Manager

CICS Avalon Elementary School
12.2024 - Current

Office Manager

CICS Longwood High School
11.2023 - 11.2024

Assistant Dean of Operations

Johnson College Prep
06.2023 - 11.2023

Administrative Assistant

Johnson College Prep
08.2015 - 06.2023

Bachelor's Degree - Healthcare Administration

Southern New Hampshire University
LATONAE A. RICHMOND