LATONJO LINDSEY
Channelview,TX
Summary
Administrative or Clerical (Document-centric), with a lesser concentration in Information Technology (Database). LATONJO M. LINDSEY has 16 years of work experience, with several years' tenure in management, including a mid-level position. Authorized to work in the US for any employer.. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Warrant Specialist
HARRIS COUNTY CONSTABLE PCT.7
HOUSTON , TX
02.2023 - Current
- RESPONSIBILITES INCLUDE HANDLING DATA ENTRY,MAINTAINING FILING SYSTEM AND COMMUNICATING WITH LAW ENFORCEMENT AGENCIES AND THE PUBLIC.
- ENTER AND RETRIEVE DATA FROM VARIOUS COMPUTER PROGRAMS.INPUTTING INFORMATION RELATED TO THE WANTED PERSONS INTO THE COURT SYSTEMS.
- MAINTAIN ORGANIZED FILING SYSTEM, ENSURING THAT RECORDS ARE ACCURATE AND UP TO DATE. THIS INCLUDES RECEIVING WARRANTS, PROCESSING THEM, SECOND-CHECKING THEIR ACCURACY, AND REMOVING THEM FOR THE HARRIS COUNTY SYSTEM (JWEB)
- INTERACT WITH LAW ENFORCEMENTS AGENCIES COURT OFFICIALS AND THE PUBLIC
- RESPONDING TO INQUIRIES AND PROVIDING INFORMATION RELATED TO WARRANTS AND LEGAL PROCESSES AS PART OF MY DAILY TASKS
- FOLLOW UP ON THE CASE COMPLIANCE, ENSURING THAT THE WARRANTS ARE EXCUTED APPROPRIATELY.
CLERICAL VII ( FORENSICS TECHNICIAN )
HARRIS COUNTY SHERIFF OFFICE (CONTRACTOR)
HOUSTON , TX
09.2021 - 02.2023
- Provided special or technical support functions of criminal investigations
- Provided suspect identification through technologically advanced investigative techniques
- Evidence collection and processing
- Provided written reports regarding investigations
- Testified in Court regarding investigations and computer forensic process
- Worked closely with other HTCU team members
- Worked with other HCSO units and regional law enforcement partner agencies.
Docket Clerk
HARRIS COUNTY PRETRIAL SERVICES
HOUSTON , TX
06.2020 - 02.2021
- Performed activities that support the Defendant Monitoring Division
- Created hard copy and automated case files for persons placed under the department's supervision
- Maintained the files according to established procedures
- Received, verified, and recorded address, phone, and employment status changes of supervises
- Notified supervises about required court appearances or other appointments
- Monitored and documented defendants' compliance with telephone check-ins
- Verified court activities related to supervises and confirmed court dates using automated records, court contacts, and official records
- Notified pretrial officers about noncompliance issues and prepared correspondence informing supervises about noncompliance issues
- Ascertained the next business day's workflow and assembled necessary files or lists
- Performed data entry necessary to compile the department's monthly and annual reports
- Collected fees and reconciled collections
- Prepared collections for deposit with the County Treasurer and maintained collection records
- Processed required reports according to County Auditor guidelines
- Assisted with chain-of-custody procedures for urine specimens and processed accompanying paperwork
- Performed other related duties and worked overtime as needed.
Justice Court Clerk II
Harris County J-P 3-2
BAYTOWN , TX
06.2019 - 06.2020
- Ascertained the next business day's workflow and assembled necessary files or lists
- Performed data entry necessary to compile the department's monthly and annual reports
- Collected fees and reconciled collections
- Directed support staff in the handling of paperwork processed by clerks' offices
- Collected court fees or fines, and recorded amount collected
- Examined legal documents submitted to courts for adherence to laws or court procedures
- Secured information for judges
- Contacted witnesses, attorneys, and litigants to obtain information for court
- Prepared dockets/calendars of cases to be called and prepared documents recording the outcomes of court proceedings
- Recorded case dispositions, court orders, and arrangements made for payment of court fees
- Answered inquiries from the general public regarding judicial procedures, court appearances, trial dates, adjournments, outstanding warrants, summonses, subpoenas, witness fees, and payment of fines
- Instructed parties about timing of court appearances
- Explained procedures to parties in cases or to the general public
- Searched files, contacted witnesses, attorneys, and litigants in order to obtain information for the court.
Facility Revenue Cycle Specialist Full Time
PHARMSCRIPT PHARMACY
KATY , TX
02.2019 - 06.2019
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Responsible for entering and tracking all daily census and face sheets from Beneficiary Facilities for correct Billing to Medicare, Medicaid, and Private Insurances.
- Responsible end of the month for billing to generate correct facility patient invoices. Contacting the facility on the status of Medicaid pending residents. Competencies Attention to detail Collaboration Skills Communication Decision Making Discretion
- Performance Management Problem Solving/Analysis Reliability Teamwork Technical Capacity Supervisory Responsibility..
PAROLE OFFFICER II
Texas Department of Criminal Justice
Houston , TX
10.2015 - 02.2019
- District Parole Officers supervise offenders who have been released on parole or mandatory supervision to complete their sentences while living in Texas communities
- Their mission is to promote public safety and positive offender change through effective supervision, programs, and services
- They obtain information and prepare documentation related to offenders and parole supervision activities
- They spend a lot of time in the community verifying employment and residential plans of offenders, conducting parole investigations, and liaison activities with criminal justice agencies, social services agencies, and other public and private entities.
Clerk II/Courtroom
Texas Department of Criminal Justice
Houston , TX
01.2015 - 10.2015
- Operated computer, maintained and updated files and databases
- Worked under moderate supervision with limited latitude for the use of initiative and independent judgment
- Reviewed documents to identify offender additions and deletions from the main unit roster, checked offender absence documentation, ensured accuracy of information, performed data entry to maintain offender records and related reports, and proofed printed computer rosters to verify accuracy of data entry
- Prepared and delivered offender-related reports, assisted in resolving errors, typed, retrieved, and filed offender documentation, and maintained documentation files
- Printed, assembled, organized, and arranged board tags on count room board, received, compiled, and performed data entry of lay-in information, printed and distributed lay-in passes and rosters, and assisted with offender housing in compliance with legal, medical, and custody requirements
- Performed a variety of marginal duties not listed, to be determined and assigned as needed.
Civil Imaging Clerk (Contractor)
Harris County Clerk's Office
Houston , TX
10.2014 - 01.2015
- Supported one or more of the assigned operational functions of the Court, Civil, Family Law, Juvenile, Jury, and Criminal
- Learned the necessary and appropriate legal terminology and procedures
- Received and examined legal documents for accuracy
- Returned unacceptable documents
- Prepared documents in conformation with court orders, issued legal documents, such as warrants, writs, subpoenas, abstracts, and other official documents on behalf of the court in accordance with policies and procedures
- Operated computer, maintained and updated files and databases.
Logistics Settlement Coordinator
EXEL INC
Houston , TX
01.2014 - 12.2014
- Designed and implemented innovative contract logistics solutions for market-leading companies in a wide range of industries
- Monitored benchmark and identification of trends and problems
- Actively involved in problem-solving of issues presented
- Filed and performed administrative duties as required
- Organized and maintained hard copy and electronic documentation supporting order fulfillment, distribution means, pricing, and contractual obligations
- Coded and prepared proper paperwork for billing and authorization of a variety of invoices
- Answered questions regarding sourcing from internal and external customers as needed
- Provided exceptional customer services by developing a good working relationship with carriers
- Resolved customer problems and complaints to ensure endor selection process and product integration
- Batching and coding invoices.
Senior Customer Service Representative
UGH/OPTUM
Houston , TX
01.2013 - 10.2013
- Responsible for answering incoming calls from providers and payers with questions about electronic payments and statements
- Website navigation and other internal procedures
- Took inbound calls from providers and payers and made outbound calls to providers and payers
- Handled and researched issues over the phone
- Utilized the computer database to verify and document Health Plan Benefits and claims
- Conducted insurance verifications, scheduled appointments, and calculated co-payments, deductibles, and patient payments.
Patient Services Representative (Part-Time)
FIRSTSOURCE
Houston , TX
06.2012 - 03.2013
- Demonstrated effective problem-solving and critical thinking skills in areas of patient care services
- Ability to build good rapport with patients and physicians
- Processed good organizational skills and the ability to handle healthcare operating.
Data Entry Operator
CITY OF HOUSTON
Houston , TX
11.2010 - 06.2012
- Demonstrated ability to maintain good manners and efficiency in routine professional relationships
- Positive attitude and excellent interpersonal skills
- Contacted internal and external customers
- Entered data from various source documents to provide information necessary for the processing of specific administrative reports, forms, certificates, and other documents
- Performed general data entry activities, verified accuracy of entries
- Inputted/retrieved information, and managed records, reports, and special projects.
Case Manager
Health and Human Services of Texas
Baytown , TX
11.2009 - 08.2010
- Provided services for clients who are eligible for assistance
- Worked with a variety of culturally-diverse families and communities with the ability to be culturally sensitive and appropriate
- Connected families with needed and available community resources
- Accurately determined eligibility for TANF, SNAP (food stamps), and/or Medicaid programs
- Explained program benefits and requirements
- Met with clients weekly or bi-weekly for up to 12 months
- Work involved interviewing clients, documenting information gathered, determining benefits, and verifying case data
- Inputted accurate and complete data for all the contacts with clients into an agency database
- Provided all required documentation in a timely manner, which may include client follow-up, outcome evaluation, client contact sheets, and evaluations
- Reviewed eligibility of clients for ongoing services or other services.
HEALTH AND WELFARE BENEFITS SPECIALIST
Hewitt Associates
THE WOODLANDS , TX
09.2007 - 09.2008
- Provided and participated in support for special projects and other responsibilities
- Primary contact for all employee benefits-related questions
- Processed enrollment for health, dental, flexible spending accounts, and other benefits
- Determined eligibility and communicated with employees as needed
- Ensured accurate and timely data entry of benefits enrollment, change, and termination in the system
- Explained and sorted out issues related to participants' health care insurance, 401k, Medicare, and retirement plans.
Customer Services Advisor
Center Point Energy
Houston , TX
02.2006 - 09.2007
- Explained and sorted out issues related to participants' health care insurance, 401k, Medicare, and retirement plans
- Interacted with customers to provide answers to inquiries about company services
- Responded to inquiries or complaints from customers
- Handled customer and internal client requests for information and/or services for electricity and gas
- Updated various information and records management systems, including SAP and other databases
- Requested permits and/or easements as required
- Provided equipment records to support the achievement of business objectives.
Deputy Clerk
Harris County Tax Office
Houston , TX
01.2003 - 09.2005
- May train and instruct employees in specific work methods and procedures
- May assist less experienced staff in resolving work problems
- Reviewed paperwork for accuracy and entry into the system
- Timed front-line customers to the public and handled and balanced money presented in payment fees
- Developed and modified forms
- Entered and retrieved data from online systems
- Reviewed information and made corrections.
Education
Bachelor of Science Administration of Justice -
Texas Southern University
12.2012
A.A.S CRIMINAL JUSTICE -
San Jacinto College North
05.2008
CERTIFICATION - Criminal Justice
San Jacinto North Campus
08.2000
High School Diploma -
NORTH SHORE HIGH SCHOOL
Houston, TX06-1992
Skills
- Data-file Odyssey
- Eligibility Determination
- Client Interviews
- Billing
- Monitors
- Clerical
- Court Procedures
- Organizational skills
- NCIC/TCIC
- Researching
- Microsoft Office
- JIMS
- Customer services
- Data entry
- Scheduling
- Documentation
- Filing
- Supervision
- Insurance
- Law
- Warrants
- Logistics
- Annual reports
- JWEB
Certification
CERTIFICATES
Type
Certificate of Completion: Super –Intensive Program (SISP)
Date Issued
April 2018
Expiration Date
No Expiration
Issued By
TEXAS DEPARTMENT OF CRIMINAL JUSTICE
Type
Certificate of Completion: Electronic Monitoring Program (EM)
Date Issued
April 2018
Expiration Date
No Expiration
Issued By
TEXAS DEPARTMENT OF CRIMINAL JUSTICE
Type
Certificate of Completion: Sex Offenders Supervision Program (SO)
Date Issued
July 2018
Expiration Date
No Expiration
Issued By
TEXAS DEPARTMENT OF CRIMINAL JUSTICE
Accomplishments
Phi Theta Kappa Society 1999
Timeline
Warrant Specialist
HARRIS COUNTY CONSTABLE PCT.7
02.2023 - Current
CLERICAL VII ( FORENSICS TECHNICIAN )
HARRIS COUNTY SHERIFF OFFICE (CONTRACTOR)
09.2021 - 02.2023
Docket Clerk
HARRIS COUNTY PRETRIAL SERVICES
06.2020 - 02.2021
Justice Court Clerk II
Harris County J-P 3-2
06.2019 - 06.2020
Facility Revenue Cycle Specialist Full Time
PHARMSCRIPT PHARMACY
02.2019 - 06.2019
PAROLE OFFFICER II
Texas Department of Criminal Justice
10.2015 - 02.2019
Clerk II/Courtroom
Texas Department of Criminal Justice
01.2015 - 10.2015
Civil Imaging Clerk (Contractor)
Harris County Clerk's Office
10.2014 - 01.2015
Logistics Settlement Coordinator
EXEL INC
01.2014 - 12.2014
Senior Customer Service Representative
UGH/OPTUM
01.2013 - 10.2013
Patient Services Representative (Part-Time)
FIRSTSOURCE
06.2012 - 03.2013
Data Entry Operator
CITY OF HOUSTON
11.2010 - 06.2012
Case Manager
Health and Human Services of Texas
11.2009 - 08.2010
HEALTH AND WELFARE BENEFITS SPECIALIST
Hewitt Associates
09.2007 - 09.2008
Customer Services Advisor
Center Point Energy
02.2006 - 09.2007
Deputy Clerk
Harris County Tax Office
01.2003 - 09.2005
Bachelor of Science Administration of Justice -
Texas Southern University
A.A.S CRIMINAL JUSTICE -
San Jacinto College North
CERTIFICATION - Criminal Justice
San Jacinto North Campus
High School Diploma -
NORTH SHORE HIGH SCHOOL
CERTIFICATES
Type
Certificate of Completion: Super –Intensive Program (SISP)
Date Issued
April 2018
Expiration Date
No Expiration
Issued By
TEXAS DEPARTMENT OF CRIMINAL JUSTICE
Type
Certificate of Completion: Electronic Monitoring Program (EM)
Date Issued
April 2018
Expiration Date
No Expiration
Issued By
TEXAS DEPARTMENT OF CRIMINAL JUSTICE
Type
Certificate of Completion: Sex Offenders Supervision Program (SO)
Date Issued
July 2018
Expiration Date
No Expiration
Issued By
TEXAS DEPARTMENT OF CRIMINAL JUSTICE
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