Summary
Overview
Work History
Education
Skills
Timeline
Generic

LaTonya McNeely

Gilmer

Summary

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

4
4
years of professional experience

Work History

Patient Care Coordinator

Theracom
09.2024 - 07.2025
  • Process orders, schedule shipments, rapport building, inbound/outbound calling to maintain positive customer experiences.
  • Remote

Sales Representative

Comcast
09.2023 - 09.2024
  • Generate leads, meet sales goals, negotiate contracts, build client relationships, maintain product knowledge.
  • Remote

Tech Support/Media Billing Specialist

02.2021 - 09.2023
  • Diagnosing software/hardware issues, documenting technical requirements, collecting customer feedback, maintain records of customer interactions, order processing, handling billing inquiries, resolving billing issues, and ensuring accurate and timely financial transactions.

Education

High School Diploma -

Jefferson High School
Jefferson, TX
05-2005

Skills

  • Critical thinking skills
  • HIPAA compliance
  • Appointment scheduling
  • Organizational skills
  • Customer service
  • Attention to detail
  • Verbal and written communication
  • Goal setting
  • Documentation
  • Relationship building
  • Policy compliance
  • Multitasking

Timeline

Patient Care Coordinator

Theracom
09.2024 - 07.2025

Sales Representative

Comcast
09.2023 - 09.2024

Tech Support/Media Billing Specialist

02.2021 - 09.2023

High School Diploma -

Jefferson High School

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