Latonya McKay
Chicago,IL
Summary
Results-driven professional with a strong desire to contribute to a dynamic and progressive work environment. Dedicated to achieving professional growth and eager to broaden experience and expertise. Demonstrates exceptional abilities in executing job duties effectively and efficiently.
Overview
25
25
years of professional experience
Work History
Home Health Aide
Help At Home
04.2024 - Current
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Enhanced client independence by assisting with routine activities.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
Child Care Provider
Illinois Action for Children
08.2017 - Current
- Supervise and monitor the safety of children
- Prepare meals and organize mealtimes and snacks for children
- Help children keep good hygiene
- Develop schedules and routines to ensure that children have enough physical activity, rest, and playtime
Office Manager
Community Counseling Centers of Chicago
09.2013 - 03.2017
- Provided supervision, orientation, and training to staff
- Maintained adequate coverage for Office Services
- Answered calls and scheduled appointments
- Reviewed the data for commercial insurance to ensure accuracy
- Initiates problem, solving with regard to problem and situation observed
Secretary II
Community Counseling Centers of Chicago
07.2007 - 09.2013
- Successfully provided customer service to all clients, vendors, and staff
- Implemented the training procedures for new hires
- Assisted Clinical Records in ensuring charts were complete and accurate
- Verified insurance, collected co-pays, answered calls and scheduled appointments
Parent Advocate
Community Counseling Centers of Chicago
02.2002 - 07.2007
- Provided advocacy through support and educational services to families
- Assisted with Mental Health referrals and linkage to families
- Worked in preventative measures to help assist families in crisis
Administrative Assistant
Community Counseling Centers of Chicago
04.2000 - 02.2002
- Answered phones and scheduled appointments
- Greeted visitors, clients, and staff
- Reviewed clinical charts for accuracy
Education
High School Diploma -
Dunbar Vocational High School
Chicago, ILSkills
- Microsoft Word
- Excel
- Power Point
- Avatar EMR
- Lotus Notes
- CIS EMR
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Home Health Aide
Help At Home
04.2024 - Current
Child Care Provider
Illinois Action for Children
08.2017 - Current
Office Manager
Community Counseling Centers of Chicago
09.2013 - 03.2017
Secretary II
Community Counseling Centers of Chicago
07.2007 - 09.2013
Parent Advocate
Community Counseling Centers of Chicago
02.2002 - 07.2007
Administrative Assistant
Community Counseling Centers of Chicago
04.2000 - 02.2002
High School Diploma -
Dunbar Vocational High School
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