Responsible individual with 25 years experience working at several hotels and resorts in a housekeeping capacity. Looking to bring reliable and well-developed skills as a guest room attendant to a new organization. Offering eye for detail and excellent time-management skills demonstrated over 20 years of industry experience. Strong understanding of hospitality best practices and standards for room cleanliness.
Hi, I’m
Latora Johnson
Manor,TX
Summary
Overview
18
years of professional experience
Work History
Residences inn and suites by Marriott
Room Attendant
05.2020 - 01.2021
Job overview
- Cleaning, sanitizing and maintaining guests rooms as well as all common areas throughout the hotel.
Omni Hotels and Resorts
Room Attendant
06.2021 - 07.2023
Job overview
- Cleaning and maintaining guest rooms as well as any other common areas.
- Performed deep-cleaning assignments on a regular basis to maintain the hotel''s overall appearance and appeal for both new and returning guests alike.
Hilton Convention center downtown austin
Room Attendant
10.2005 - 09.2014
Job overview
- Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
- Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
- Enhanced guest satisfaction by providing thorough and timely room cleaning services.
Drury Inn & Suites
Room Attendant
06.2015 - 03.2016
Job overview
- Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
- Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
Embassy Suites
Housekeeping Room Attendant
06.2016 - 06.2019
Job overview
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Reduced housekeeping complaints by ensuring consistent adherence to hotel standards and procedures.
- Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.
- Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
Education
Reagan High SchoolAustin, TX
Two years of high school
05.1993
University Overview
Skills
- Hotel experience (10 years)
- Professional housekeeping room attendant (10 years)
- Teamwork
- Housekeeping knowledge
- Bed making proficiency
Accomplishments
Accomplishments
- Mentored new hires in the housekeeping department on proper guest service techniques and company procedures, resulting in more knowledgeable, capable employees.
Assessments
Assessments
- Work style: Reliability, 06/01/24, Completed, Tendency to be reliable, dependable, and accountable at work
- Work style: Reliability, 07/01/23, Proficient, Tendency to be reliable, dependable, and act with integrity at work
- Cleaning skills, 05/01/24, Proficient, Knowledge of cleaning techniques and processes
- Work motivation, 06/01/24, Proficient, Level of motivation and discipline applied toward work
- Customer focus & orientation, 05/01/24, Proficient, Responding to customer situations with sensitivity
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Room Attendant
Omni Hotels and Resorts
06.2021 - 07.2023
Room Attendant
Residences inn and suites by Marriott
05.2020 - 01.2021
Housekeeping Room Attendant
Embassy Suites
06.2016 - 06.2019
Room Attendant
Drury Inn & Suites
06.2015 - 03.2016
Room Attendant
Hilton Convention center downtown austin
10.2005 - 09.2014
Reagan High School
Two years of high school