LaTora Smith
Atlanta,GA
Summary
Friendly and detail oriented Leasing Consultant with 2+ years of experience in customer service, operations, and property management.
Overview
7
7
years of professional experience
Work History
Leasing Consultant
The Liberty Group Apartment Staffing
04.2025 - 07.2025
- Maintained accurate records of tenant interactions and leasing activities in CRM systems.
- Conducted property tours, showcasing features and benefits to prospective tenants.
- Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
- Coordinated closely with maintenance staff to ensure apartment units were prepared for new occupants in a timely manner.
Operations
USPS
07.2020 - 03.2025
- Ensured effective communication within the team to support smooth workflows.
- Organized mail with precision and efficiency.
- Managed multiple tasks simultaneously to meet strict deadlines.
Customer Service Cashier
Walmart
04.2019 - 07.2020
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed
- Assisted customers with inquiries and resolved issues promptly to enhance satisfaction
Sales Lead Keyholder
Dollar General Market
05.2018 - 10.2018
- Greet and engage with customers to build rapport and promote long-term loyalty for increased sales
- Boosted sales performance by implementing effective sales strategies and maintaining strong customer relationships
Education
High School Diploma -
Milwaukee High School of The Arts
Milwaukee, WI06.2016
Skills
- Fair Housing Regulations
- Yardi, AppFolio, Entrata (Learning)
- Build Rapport
- Customer Service
- Property tours and inspections
- Commutation Skills
- Conflict Resolution
- Leasing and sales
Timeline
Leasing Consultant
The Liberty Group Apartment Staffing
04.2025 - 07.2025
Operations
USPS
07.2020 - 03.2025
Customer Service Cashier
Walmart
04.2019 - 07.2020
Sales Lead Keyholder
Dollar General Market
05.2018 - 10.2018
High School Diploma -
Milwaukee High School of The Arts