LaTosha Hodge

Motivated Team Lead possessing excellent leadership and planning abilities. Focused on delivering high-quality products on tight schedules. Monitors, trains, and encourages employees to improve skills and meet demanding targets. History of successfully developing and managing strong teams through proactive training and issue management.

• Protecting patient privacy — Proficient November2021 Understanding privacy rules and regulations associated with patient records Full results: Proficient
• Early childhood development — Proficient April2023 Knowledge of the development of children ages0-3 and of ways to foster that development Full results: Proficient
• Sales skills — Proficient December2021 Influencing and negotiating with customers Full results: Proficient
• Spreadsheets with Microsoft Excel — Completed December2021 Knowledge of various Microsoft Excel features, functions, and formulas Full results: Completed
• Social media — Completed December2021 Knowledge of popular social media platforms, features, and functions Full results: Completed
• Customer service fit — Completed December2021 Measures the traits that are important for success for customer service roles Full results: Completed
• Bookkeeping — Proficient December2021 Calculating and determining the accuracy of financial data Full results: Proficient
• Administrative support professional fit — Proficient July2021 Measures the traits that are important for successful administrative support professionals Full results: Proficient
• Customer focus & orientation — Proficient April2023 Responding to customer situations with sensitivity Full results: Proficient
• Customer service — Proficient December2021 Identifying and resolving common customer issues Full results: Proficient
• Analyzing data — Completed December2021 Interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data Full results: Completed
• Retail customer service — Proficient January2022 Responding to customer situations in a retail setting Full results: Proficient
• Administrative assistant/receptionist — Proficient January2022 Using basic scheduling and organizational skills in an office setting Full results: Proficient
• Working with MS Word documents — Completed July2021 Knowledge of various Microsoft Word features, functions, and techniques Full results: Completed
• Verbal communication — Proficient December2021 Speaking clearly, correctly, and concisely Full results: Proficient
• Proofreading — Completed December2021 Finding and correcting errors in written texts Full results: Completed
• Work motivation — Proficient October2021 Level of motivation and discipline applied toward work Full results: Proficient
• Cooking skills: Basic food preparation — Proficient December2021 Preparing food, using cooking equipment, and converting ingredient measurements Full results: Proficient
• Managing accounts in QuickBooks — Completed December2021 Using QuickBooks software to manage business financials Full results: Completed
• Filing & organization — Proficient December2021 Arranging and managing information or materials using a set of rules Full results: Proficient
• Work style: Reliability — Proficient October2021 Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
• Written communication — Completed December2021 Best practices for writing, including grammar, style, clarity, and brevity Full results: Completed