Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Senior Office Assistant
City Of Houston-HPD, Travis, Cityofhouston.net
03.2022 - Current
Completed clerical tasks such as filing, copying, and distributing mail.
Managed daily data entry and kept clerical information accurate and up to date.
Maintained and updated office records, both digital and physical for 45 various personnel.
Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
Submitted employee payroll documentation weekly to avoid errors and kept employees paid accurately and on time.
Scheduled and coordinated travel arrangements for office staff members.
Edited documents to keep company materials free of grammar errors.
Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
Senior Clerk
City Of Houston Police Department
09.2017 - 03.2022
Worked with upper management to complete complex projects on tight budgets within specific timelines.
Placed supply orders and restocked office items.
Set up meetings and organized supporting materials for multiple units in Missing Persons Unit.
Managed travel and other expense reports, verifying details and filing documentation.
Created and maintained detailed records of all office activities that consisted of 13 various office personnel.
Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Jailer
City Of Houston Police Department
12.2007 - 09.2017
Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
Documented prisoner identification, charges and inmate disturbance incidents.
Examined incoming and outgoing mail to detect contraband.
Maintained jail security by performing frequent security checks within cell block and inspecting each cell for contraband.
Observed inmate behavior to prevent dangerous and inappropriate activities, supervising over 20 inmates simultaneously.
Assisted in intake and release of inmates.
Responded to inquiries from inmates and other members of public.
Coordinated with other law enforcement personnel to exchange information.
Education
High School Diploma -
Barbar Jordan High School
Houston Texas
05.2002
Associate of Applied Science -
Houston Community College
Houston, TX
05.2023
Skills
Correspondence Preparation
Calendar Management
Data Entry Accuracy
Administrative Support
Effective Problem Solving
File Organization
Document Management
Customer Service Excellence
Project Coordination
Meeting Scheduling
Strong Organizational Skills
Office Management
Filing and Data Archiving
Multi-Line Phone Proficiency
Time Management
Certification
CJIS Training
TLET/TCIC Mobile Training
Kronos Workspace(Timekeeping)
Timeline
Senior Office Assistant
City Of Houston-HPD, Travis, Cityofhouston.net
03.2022 - Current
Senior Clerk
City Of Houston Police Department
09.2017 - 03.2022
Jailer
City Of Houston Police Department
12.2007 - 09.2017
High School Diploma -
Barbar Jordan High School
Associate of Applied Science -
Houston Community College
CJIS Training
TLET/TCIC Mobile Training
Kronos Workspace(Timekeeping)
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