Latoya Brannon
Chicago,IL
Summary
Experienced area supervisor driven to improve processes and reduce costs with hands-on management style. Bringing strong communication, planning and problem solving abilities demonstrated several years in the field. Dedicated to streamlining operations and maximizing team performance.
Overview
3
3
years of professional experience
2003
2003
years of post-secondary education
Work History
Area Supervisor
Ross Dress for Less
Chicago, Illinois
11.2021 - 05.2024
- Trained and mentored team members on company policies.
- Ensured compliance with safety and operational standards.
- Implemented visual merchandising strategies to enhance store presentation.
- Resolved customer inquiries and escalated issues appropriately.
- Trained new employees on policies, procedures, product knowledge, customer service techniques.
- Coordinated inventory management and restocking processes.
Cashier
Burlington
Chicago, IL
08.2021 - 01.2022
- Processed customer transactions accurately and efficiently at retail location.
- Assisted customers with product inquiries and provided exceptional service.
- Maintained organized cash register area and ensured cleanliness of workspace.
- Handled cash, credit, and gift card transactions according to store policies.
- Greeted customers and answered any questions they had about the store's products and services.
Education
Carver Area High
Chicago, ILSkills
- Training and mentoring
- Compliance enforcement
- Visual merchandising
- Inventory management
Timeline
Area Supervisor
Ross Dress for Less
11.2021 - 05.2024
Cashier
Burlington
08.2021 - 01.2022
Carver Area High