LaToya Cannon
Flint
Summary
Dedicated human services and nonprofit professional with expertise in case management, housing programs, and community outreach. Proven ability in staff supervision, policy development, and program coordination. Experienced in fostering partnerships, managing service networks, and creating effective communication materials for community initiatives.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Resource Development & Outreach Contributor
MWB FOUNDATION
01.2022 - Current
- Develops messaging that inspires donors, mobilizes volunteers, and increases community participation.
- Coordinates outreach strategies, partnerships, and event logistics to expand campaign reach.
- Coordinated planning and execution of seasonal community events, fostering community involvement and participation.
- Designed visually engaging flyers, donation letters, and social media content to promote holiday food baskets, ham giveaways, and community campaigns, enhancing visibility and engagement.
- Maintain brand consistency, accessibility, and professionalism across all materials.
- Compiled and distributed community resources for families and children, ensuring access to vital information and support.
Contractual Provider Services Coordinator / Resource Specialist
Ennis (Families and Children Together)
11.2024 - 12.2025
- Acted as primary liaison for provider issues, claims, and communication needs.
- Cultivated and managed relationships with local service providers, enhancing collaboration within the provider network.
- Conducted monthly provider check-ins and quarterly performance reviews.
- Completed client assessments and developed individualized service plans, ensuring tailored support for diverse client needs.
- Facilitated referrals to community resources and external agencies.
- Represented FACT at community events and advocated for client needs.
- Coordinated and facilitated monthly community events to engage families and promote access to resources.
- Compiled and maintained updated local resources for families and children.
Contractual Tech Writer
Reach Resource Services
04.2023 - 11.2023
- Collaborated with executive leadership to develop and document projects aligning with strategic goals.
- Authored agency-wide policies and procedures enhancing organizational consistency.
- Maintained organized electronic files ensuring compliance with funding and operational standards.
Contractual Case Manager
Reach Resource Services
09.2022 - 09.2023
- Managed Rapid Rehousing cases, conducted assessments, and facilitated home visits to support client transitions into stable housing.
- Collaborated with landlords and property managers to secure and maintain stable housing for clients, enhancing community relationships.
- Assisted with Housing Choice Voucher applications and eligibility documentation.
- Maintained HMIS documentation and monthly reports to track client progress and ensure compliance with program standards.
- Participated in community meetings and coordinated referrals.
- Completed HUD Housing Quality Standards (HQS) inspector training.
Emergency Shelter Manager / Lead Case Manager
Shelter of Flint
02.2015 - 06.2020
- Led shelter operations and supervised program staff.
- Created training materials and facilitated staff workshops to enhance team skills and service delivery.
- Monitored performance benchmarks and coordinated HR activities to ensure staff alignment with program goals.
- Facilitated client workshops and community outreach activities.
- Oversaw HMIS data entry processes and reporting procedures.
- Assisted in developing grant proposals and evaluating program effectiveness.
- Helped process Housing Choice Voucher applications and verify client eligibility.
- Partnered with landlords and property managers to secure stable housing for clients, improving their housing stability.
Transitional Housing Case Manager / PSH & Veterans Coordinator
Shelter of Flint
11.2015 - 02.2018
- Assessed housing needs and coordinated support for disabled and Veteran clients, enhancing access to stable housing.
- Conducted home visits and coordinated referrals, ensuring clients received necessary resources and services.
- Maintained accurate documentation and monthly reports.
- Completed HQS inspector training and facilitated client workshops, improving client understanding of housing quality standards.
- Supported HCV application completion and documentation review.
Education
Bachelor of Science - Human Services
Baker College of Flint
Flint, MIFlint, MI
MBA -
Baker College
Owosso, MIOwosso, MI
Skills
- Case Management & Client Advocacy
- Community Outreach
- Management
- Client engagement
- Case Management
- HCV program expertise
- Provider Relations
- Network Coordination
- Policy Writing
- Documentation
- Reporting
- Strategic Planning
- Compliance Oversight
- Management
- Staff Supervision
- Training
- Microsoft Office
Certification
- Housing Quality Standards (HQS) Training
- HMIS Training
- Trauma-Informed Care (if applicable)
- Leadership & Staff Development Workshops
Timeline
Contractual Provider Services Coordinator / Resource Specialist
Ennis (Families and Children Together)
11.2024 - 12.2025
Contractual Tech Writer
Reach Resource Services
04.2023 - 11.2023
Contractual Case Manager
Reach Resource Services
09.2022 - 09.2023
Resource Development & Outreach Contributor
MWB FOUNDATION
01.2022 - Current
Transitional Housing Case Manager / PSH & Veterans Coordinator
Shelter of Flint
11.2015 - 02.2018
Emergency Shelter Manager / Lead Case Manager
Shelter of Flint
02.2015 - 06.2020
Bachelor of Science - Human Services
Baker College of Flint
MBA -
Baker College