Summary
Overview
Work History
Education
Skills
Timeline
Generic

Latoya E. Conquest

Dasgboro,De

Summary

Level headed professional who remains calm and effective in extremely difficult and stressful situations. Strong belief in importance of companionship and support in patient care.

Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.

Overview

14
14
years of professional experience

Work History

Medical Assistant/Triage Medical Assistant

Atlantic And Adult Pediatric Medicine
11.2017 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Assisted physicians with minor procedures, including preparing operating room and sterilizing instruments.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Performed EKGs,ABI's and other diagnostic tests, contributing to accurate and timely diagnoses.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Triage telephone calls to offer office information, answer questions, and direct calls to staff.
  • Reduced wait times for patients by maintaining an organized triage system that prioritized based on urgency levels.
  • Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
  • Obtained case history and gathered triage information to determine appropriate avenue for care.
  • Assist with wound care and dressing changes on schedule.
  • Vaccine Coordination

Server, Bartender, Host

Grottos Pizza Grand Slam
05.2011 - 04.2023
  • Serving Guest
  • Train New Employees
  • Verify Amount of Cash at the End of Shift
  • Provide Excellent Customer Service

Drug Tester

Got A Doc / Suboxone
11.2016 - 10.2017
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Completed EKGs and other tests based on patient presentation in office.
  • Prepared lab specimens for diagnostic evaluation.
  • Assist with Suture Removal
  • Assist with Gynecological Exams
  • Performed medical records management, including filing, organizing and scanning documents.

Home Health Aide

Visiting Angels HHC
10.2016 - 09.2017
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.

Education

High School Diploma -

Cape Henlopen High School
Lewes, DE
06-2013

Medical Assistant Certificate/Pinning - undefined

Harris School of Business
01.2015

CNA Certification - undefined

Cape Henlopen High School
01.2013

Skills

  • Vital sign monitoring
  • Immunization administration
  • Medical procedures
  • Specimens collection and processing
  • Patient care coordination
  • Sterilization techniques
  • Patient scheduling
  • Customer service
  • Direct patient care Pediatric through Geriatric
  • Insurance authorizations
  • Prescription refills
  • HIPAA compliance

Timeline

Medical Assistant/Triage Medical Assistant

Atlantic And Adult Pediatric Medicine
11.2017 - Current

Drug Tester

Got A Doc / Suboxone
11.2016 - 10.2017

Home Health Aide

Visiting Angels HHC
10.2016 - 09.2017

Server, Bartender, Host

Grottos Pizza Grand Slam
05.2011 - 04.2023

Medical Assistant Certificate/Pinning - undefined

Harris School of Business

CNA Certification - undefined

Cape Henlopen High School

High School Diploma -

Cape Henlopen High School

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