LaToya Kines
Richardson,TX
Summary
Versatile and detail-oriented executive assistant with over 10 years of success managing operations and supporting department leadership in healthcare, education, and corporate settings. Proven record at UT Southwestern, providing high-level support to faculty chairs and executive teams. Adept at coordinating complex schedules, academic evaluations, travel logistics, and event planning with discretion and professionalism.
Overview
10
10
years of professional experience
Work History
Administrative Associate, Emergency Medicine
UT Southwestern Medical Center
Dallas, TX
04.2023 - Current
- Support executive leadership including 3 faculty leaders across Parkland, Clements, and Children’s Hospitals.
- Coordinate onboarding, credentialing, and administrative functions for Advanced Practice Providers (APP).
- Manage monthly committee meetings, hiring logistics, and department record keeping.
- Schedule faculty evaluations and compile required documentation.
- Process travel reimbursements, budget entries, and maintain calendar alignment with departmental goals.
Senior Administrative Assistant II, PM&R Department
UT Southwestern Medical Center
Dallas, TX
02.2022 - 04.2023
- Orchestrated travel, calendar, and meeting logistics for 25+ medical providers.
- Tracked departmental expenditures and managed credit card reconciliations and grant-related expenses.
- Liaised between department and external agencies; supported faculty with publication and presentation preparation.
- Updated Chair's CVs and bios in line with academic milestones and professional achievements.
- Supported event coordination and department-wide communication.
Claim Associate
State Farm Insurance
Richardson, TX
08.2019 - 02.2022
- Processed high-volume claims with attention to detail and adherence to nationwide regulatory standards.
- Recognized for excellence in service and collaboration through 6 Ovation Awards.
Program Specialist
Service Experts, LLC
Plano, TX
02.2018 - 05.2019
- Trained field offices on new SOPs; coordinated 500+ service warranty contracts monthly.
- Led communication of program updates across 75 US locations.
Senior Administrative Assistant
Dallas ISD
Dallas, TX
02.2017 - 02.2018
- Managed executive calendars, payroll, and compliance tracking for high-level district officials.
Administrative Assistant, Rx Business Unit
Galderma Laboratories
Fort Worth, TX
01.2015 - 01.2017
- Supported national sales force; planned major events and maintained travel/expense systems for senior leadership.
Education
Associate of Arts (A.A.) - Business Administration
Scottsdale Community College
Scottsdale, AZSkills
- Calendar Management
- Meeting Facilitation
- Faculty Onboarding & Credentialing
- Travel Arrangements
- CV Management
- Document Preparation
- Digital Signage
- Event Planning
- Budgeting
- HR Administration
- Microsoft Office Suite
- PeopleSoft
- EPIC
Timeline
Administrative Associate, Emergency Medicine
UT Southwestern Medical Center
04.2023 - Current
Senior Administrative Assistant II, PM&R Department
UT Southwestern Medical Center
02.2022 - 04.2023
Claim Associate
State Farm Insurance
08.2019 - 02.2022
Program Specialist
Service Experts, LLC
02.2018 - 05.2019
Senior Administrative Assistant
Dallas ISD
02.2017 - 02.2018
Administrative Assistant, Rx Business Unit
Galderma Laboratories
01.2015 - 01.2017
Associate of Arts (A.A.) - Business Administration
Scottsdale Community College
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