LaToya M Carter
Summa Health
Akron,OH
25
years of professional experience
To obtain a position where I can utilize my health information technology knowledge and customer service skills to contribute to an organization’s success while providing accurate, efficient, and patient-focused support.
Work History
Medical Office Coordination
2 Years 7 Months- Maintain employee daily schedule and track PTO request in Outlook
- Create monthly staff calendar and assign daily responsibilities, including STAT request, neurology reports, CardioMEMS and Plan of care.
- Perform ongoing quality assurance reviews to ensure documents are accurately scanned into Epic and meet quality standards
- order and maintain office supplies
Health Information Documentation Specialist III
4 Years 3 Months- Scan patient information into Epic for physician practices
- Review cardio MEMs and devices checks and place them into patient charts under the correct physician orders
- Enter stat scans for upcoming patient visits
- Add neurology documentation to patient charts
Patient Access Liaison 1
1 Year 2 Months- Answered phone call for multiple physician offices
- Scheduled patient appointments thru Epic, sent refill requests and messages to physician offices for patient care purposes
Unit Secretary
4 Months- Answered phone calls
- Disseminated Medicare bill of rights to patients for signature
- Prepared charts to be submitted with medical records after the patient was discharged from the hospital
Health Information Specialist
14 Years 5 Months- Picked up patient charts from medical floors, emergency, same day surgery and the cardiac Cath lab
- Made barcodes for each patient’s chart and pull folders to place charts in. Also, sorted charts and distributed charts to other health information specialists
- Prepped and scanned charts making sure that all documents were under the proper headers
- Analyzed documents for physicians’ signatures
Education
Associate of Science - Health Information Management
Skills
Healthcare IT Systems
Electronic Health Records (EHR/EMR) Management
Epic Electronic Medical Record System
Medical Records Indexing and Document Management
Clinical Documentation Management
Medical Record Scanning and Quality Assurance
Document Classification and Routing
Health Information Management (HIM) Practices
HIPAA Compliance and Patient Privacy Regulations
Release of Information (ROI) Processes
Medical Terminology
Data Entry and Database Management
Chart Review and Documentation Accuracy
Insurance and Referral Documentation Processing
Workflow Coordination and Process Improvement
Customer Service and Patient Support
Administrative Support and Scheduling Coordination
Microsoft Office Suite
Attention to Detail and Confidential Information Handling
Experience
- Medical Coding Experience Summer 2024 Stark state College Canton, Ohio
- Worked independently reviewing diagnosis and procedures and coding outpatient and inpatient charts.
- Completed 40 virtual hours
- Health Information Management Experience
- Cleveland Clinic Akron General – Akron, Ohio
- HIM Student -40 externship hours
Timeline
Medical Office Coordination
Summa Health
01.2024 - CurrentRead More
Health Information Documentation Specialist III
Summa Health
10.2019 - 01.2024Read More
Patient Access Liaison 1
Summa Health System
08.2018 - 10.2019Read More
Unit Secretary
Summa Health System
06.2016 - 10.2016Read More
Health Information Specialist
Summa Health
01.2002 - 06.2016Read More
Stark State College
Associate of Science from Health Information Management
Read More