LATOYA PORTER
LaFayette,GA
Summary
Results-driven finance professional with proven track record in managing student accounts and optimizing financial processes. Skilled in financial analysis, customer service, and problem-solving. Strong focus on team collaboration and driving outcomes. Reliable and adaptable to changing business needs.
Overview
28
28
years of professional experience
Work History
Account Specialist
Georgia Northwestern Technical College
02.2020 - Current
- Achieved high levels of student satisfaction through timely resolution of billing disputes or other account-related concerns.
- Enhanced student satisfaction by promptly resolving account issues and providing exceptional customer service.
- Managed multiple accounts simultaneously, demonstrating exceptional organizational skills and attention to detail.
- Resolved complex billing and payment issues for balanced, accurate accounts.
- Reviewed account activity to assess financial status and evaluate discrepancies.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Balance federal and state grants to general ledger
- Process 1098-T documents for students
- Processing end of day through Banner
- Assist with Cashiering
Accounting Paraprofessional
Georgia Northwestern Technical College
07.1997 - Current
- Full charge processing of all accounts payable
- Process all operating checks from Peoplesoft
- Reconcile various bank accounts
- Research account transactions to identify and resolve discrepancies
- Assist supervisor with special projects
- Monitor and assist with Pell and Hope balancing
- Monitor Pell Funds and request monies as needed
- Manage general ledger reports
- Assist with cashiering
- Balance cash at end of day
- Ensure accurate and timely processing of accounting data
- Monitor and enter all purchasing cards into Peoplesoft
- Balance general ledger accounts
- Input financial data and produced reports using Peoplesoft
Skills
- Account administration
- Microsoft office proficiency
- Teamwork
- Organization skills
- Time management
- Customer relationship development
- Bank reconciliation
- Cash management
- Account updating
- Accounting software proficiency
- Cash handling
Accounting Training
- Governmental Accounting Certificate
- Basic and Advanced Purchasing Certificate
Timeline
Account Specialist
Georgia Northwestern Technical College
02.2020 - Current
Accounting Paraprofessional
Georgia Northwestern Technical College
07.1997 - Current
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