LATOYA ROBINSON
Cordova,TN
Summary
Certified Medical Assistant with a passion for helping others, has extensive experience supporting pediatric and specialty clinical settings. Skilled in patient intake and triage, vital signs, diagnostic testing, venipuncture, EMR documentation, scheduling, medical records, provider support, and patient communication. Known for accuracy, reliability, attention to detail, and prompt completion of patient care.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Care Coordinator (Remote)
OPTUM HEALTHCARE
10.2021 - Current
- Manage incoming faxes, medical records, and healthcare documentation, ensuring information is correct and routed properly.
- Verify and update patient demographics in Ubiquity and complete follow-up as needed.
- Process provider-assigned medical record requests and ensure prompt completion.
- Schedule patient visits, resolve visit exceptions.
- Submit lab, radiology, and DME orders.
- Send PT/OT and Skilled Nursing referrals.
- Update Consents/HIE documentation
- Enter PCP and specialist information, admits, discharges, and related patient data into Ubiquity.
- Obtain discharge summaries and confirm admission status.
- Maintained accurate and up-to-date documentation of patient records in accordance with HIPAA regulations.
- Assessed patient needs and connected them with appropriate resources to ensure optimal health outcomes.
Certified Medical Assistant, General Pediatrics
METHODIST LE BONHEUR HEALTHCARE
01.2018 - Current
- Obtain patient histories, chief complaints, allergies, and other required clinical information.
- Perform patient intake and triage while accurately recording weight, blood pressure, head circumference, heart rate, and respiratory rate.
- Perform urinalysis, strep, influenza, lead, hemoglobin, vision screening, and audiogram testing.
- Assist physicians during examinations and administer immunizations as directed.
- Maintain clinical readiness by ordering supplies, cleaning and stocking exam rooms, and performing daily controls.
Certified Medical Assistant
BMG FAMILY PHYSICIANS GROUP
08.2016 - 01.2018
- Triaged patients, obtained vital signs, and documented and updated patient information in Epic.
- Performed venipuncture, urinalysis, strep and influenza testing, and other basic laboratory procedures.
- Collected and prepared laboratory specimens and performed EKGs and ABIs.
- Prepared exam rooms, communicated laboratory results to patients, and supported physicians during visits.
- Prepared and administered medications as instructed.
Certified Medical Assistant
MID-SOUTH FOOT & ANKLE SPECIALIST
06.2014 - 08.2016
- Triaged patients and assisted physicians with procedures, including sterile dressing changes and pre- and post-operative care.
- Maintained accurate EMR documentation and performed blood draws and suture removal.
- Prepared patients and exam rooms and supported daily clinical operations.
- Ordered supplies, stocked rooms, and sterilized instruments according to office procedures.
Certified Medical Assistant
NORTH MEMPHIS MEDICAL CLINIC
11.2012 - 05.2014
- Obtained patient histories and complaints and performed blood glucose testing and EKGs.
- Performed clerical and front-office duties, including data entry, word processing, phone support, filing, and appointment scheduling.
- Collected specimens, triaged patients, prepared patients for examinations, and assisted with medications.
- Maintained clean, safe clinical areas and supported supply ordering, sterilization, and exam-room stocking.
Education
Certified Medical Assistant - Allied Health
Remington College
Memphis, TN09.2012
GED -
Southwest Community College
Memphis, TN04.2010
Skills
- EMR/EHR: Epic, Ubiquity, Cerner
- Data Entry: 35 WPM
- Venipuncture / Blood Draw
- EKGs & ABIs
- Laboratory & Point-of-Care Testing
- Immunizations
- Limited X-Ray (Foot & Ankle)
- CPR Certified
Certification
Nationally Registered Certified Medical Assistant (NRCMA)
Timeline
Care Coordinator (Remote)
OPTUM HEALTHCARE
10.2021 - Current
Certified Medical Assistant, General Pediatrics
METHODIST LE BONHEUR HEALTHCARE
01.2018 - Current
Certified Medical Assistant
BMG FAMILY PHYSICIANS GROUP
08.2016 - 01.2018
Certified Medical Assistant
MID-SOUTH FOOT & ANKLE SPECIALIST
06.2014 - 08.2016
Certified Medical Assistant
NORTH MEMPHIS MEDICAL CLINIC
11.2012 - 05.2014
Certified Medical Assistant - Allied Health
Remington College
GED -
Southwest Community College