LaToya Vanross
Forney
Summary
Dynamic and detail-oriented professional with extensive experience as a Unit Clerk at Texas Health Rockwall Hospital. Proficient in electronic health records and medical documentation, I excel in patient communication and customer service. Recognized for enhancing operational efficiency and ensuring accurate patient charting, I thrive in fast-paced healthcare environments.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Unit Clerk
Texas Health Rockwall Hospital
Rockwall
03.2024 - Current
- Managed patient records using electronic health record systems.
- Coordinated communication between healthcare staff and patients.
- Answered telephone calls, responded to requests for information and routed callers to correct personnel or departments.
- Assisted nursing and medical staff in clerical duties to support patient care.
- Assisted in the preparation of patient charts and medical records.
Clinical Secretary
Methodist Dallas Medical Center
Dallas
09.2008 - Current
- Maintained accurate patient records in electronic health record systems.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Coordinated communication between medical staff, patients, and families effectively.
- Processed admissions and discharge paperwork according to hospital protocols.
- Handled incoming calls and directed inquiries to appropriate personnel promptly.
- Answered telephone calls, responded to requests for information and routed callers to correct personnel or departments.
Education
High School Diploma -
Dallas Can Academy Charter
Dallas, TX03-2003
Skills
- electronic health records
- patient charting
- medical documentation
- admissions processing
- office software
- patient communication
- customer service
- Medical terminology proficiency
- Phone reception
Certification
- BLS CERTIFICATION
References
References available upon request.
Timeline
Unit Clerk
Texas Health Rockwall Hospital
03.2024 - Current
Clinical Secretary
Methodist Dallas Medical Center
09.2008 - Current
High School Diploma -
Dallas Can Academy Charter