Summary
Overview
Work History
Education
Skills
Timeline
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De'Kyri Handy

Lafayette,LA

Summary

Dynamic sales professional with a proven track record at Footlocker, Inc., excelling in cross-selling and customer retention. Adept at training and mentoring teams, fostering collaboration, and enhancing performance. Recognized for attention to detail and adaptability, driving revenue growth while ensuring exceptional customer experiences.

Overview

2
2
years of professional experience

Work History

Sales Lead

Footlocker, Inc
09.2024 - Current
  • Trained and mentored new sales associates for maximum performance.
  • Established strong rapport with clients through active listening techniques, understanding their unique needs and proposing tailored solutions.
  • Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Up-sold and cross-sold products effectively, driving sales and increasing revenue.

Fulfillment Associate

Target
05.2024 - 08.2024
  • Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
  • Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
  • Collaborated with team members to optimize workflows and improve overall operational performance.
  • Contributed to a safe work environment by adhering to safety protocols and promptly addressing potential hazards.
  • Reduced product damage rates through proper handling, storage, and packaging procedures.

Manager in Training

Hibett Sports
01.2023 - 03.2024
  • Enhanced supervisory and leadership abilities by working closely with supervisor.
  • Coordinated staffing schedules to ensure optimal coverage during peak hours without sacrificing employee satisfaction or work-life balance considerations.
  • Gained knowledge of company policies, protocols and processes.
  • Assisted with onboarding of new employees by providing training and development resources.
  • Served as a mentor and resource for junior staff members by offering guidance, support, and encouragement in their professional development pursuits.
  • Oversaw inventory management processes, maintaining adequate stock levels while minimizing waste and associated costs.

Education

High School Diploma -

Acadiana High School
Scott, LA

Skills

  • Cross-selling techniques
  • Stockroom management
  • Sales planning
  • Lead generation
  • Customer retention
  • Performance management
  • Merchandise flow
  • Teamwork and collaboration
  • Cash handling
  • Point of sale operation
  • Attention to detail
  • Multitasking Abilities
  • Adaptability and flexibility

Timeline

Sales Lead

Footlocker, Inc
09.2024 - Current

Fulfillment Associate

Target
05.2024 - 08.2024

Manager in Training

Hibett Sports
01.2023 - 03.2024

High School Diploma -

Acadiana High School

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De'Kyri Handy